Windows 10: Explorer Crashing Upon Launch.

Discus and support Explorer Crashing Upon Launch. in Windows 10 Support to solve the problem; Hi I have an issue where on one of our laptops, when user opens their file explorer, it would spin for a second then crashes. It only happens under... Discussion in 'Windows 10 Support' started by NeedsNewJob, Sep 14, 2016.

  1. NEEDSNEWJOB
    NeedsNewJob Win User

    Explorer Crashing Upon Launch.


    Hi I have an issue where on one of our laptops, when user opens their file explorer, it would spin for a second then crashes.

    It only happens under her profile, if I log in, I can run File Explorer just fine.

    If I use Internet Explore then go the address bar and type c:\ file explorer will run just fine, but if I launch it natively, it crashes, any ideas?

    Eventviewer shows:

    Faulting application name: Explorer.EXE, version: 10.0.14393.0, time stamp: 0x57899981
    Faulting module name: ntdll.dll, version: 10.0.14393.103, time stamp: 0x57b7e207
    Exception code: 0xc0000374
    Fault offset: 0x00000000000f73f3
    Faulting process id: 0x16c8
    Faulting application start time: 0x01d20aa3d23a5bd2
    Faulting application path: C:\WINDOWS\Explorer.EXE
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: abef126c-77a7-4d36-b0cf-ca517f4e8d45
    Faulting package full name:
    Faulting package-relative application ID:

    Machine is a Lenovo Laptop, T450, Windows 10.

    So as a work around, I have her opening up IE first then typing the C:\ in the address field, but would like to figure out what is causing explore to crash.

    :)
     
    NeedsNewJob, Sep 14, 2016
    #1
  2. CEROBERTS75
    ceroberts75 Win User

    N900 owners wanted to beta test next Ovi Suite

    doesnt even launch for me. just crashes upon starting to load.

    :/
     
    ceroberts75, Sep 14, 2016
    #2
  3. VCRAKEV
    VCrakeV Win User
    Microsoft Edge Streaming

    Ran the troubleshooter. IE works, but Edge still crashes upon launch.
     
    VCrakeV, Sep 14, 2016
    #3
Thema:

Explorer Crashing Upon Launch.

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