Windows 10: Explorer crashing when right clicking in the video folder

Discus and support Explorer crashing when right clicking in the video folder in Windows 10 Support to solve the problem; Last week I bought a new gaming PC. Came with Windows 10. Now I've noticed then when I right click in the system default video folder (under "this PC")... Discussion in 'Windows 10 Support' started by roboto, Mar 7, 2017.

  1. roboto Win User

    Explorer crashing when right clicking in the video folder


    Last week I bought a new gaming PC. Came with Windows 10. Now I've noticed then when I right click in the system default video folder (under "this PC") explorer crashes. It only happens with the video folder for some reason. Even clicking the tabs make it crash except for "view". I have manage to copy a folder there but it just shows as an empty folder and you guessed it: you can't double, or right click on it without crashing explorer. Any ideas how to fix it? I tried a factory reset, but the Windows install stays stuck at 1%.

    :)
     
    roboto, Mar 7, 2017
    #1
  2. auggy Win User

    Explorer crashing when right clicking images in file explorer

    Also, the problem could be a problematic third party context menu handler.

    The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:

    Troubleshooting Right Click Issues Caused by Shell Extensions

    You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
     
    auggy, Mar 7, 2017
    #2
  3. Explorer crashing when right clicking images in file explorer

    Hi Owen. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    Right click Start button to open Task Manager, show More Details, then choose Processes tab, scroll down to Windows Processes, then further down to Windows Explorer. Right click to Restart, click OK. Restart PC.

    Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done:

    http://answers.microsoft.com/en-us/windows/wiki...


    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most
    thoroughly.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
     
    Greg Carmack - Windows MVP, Mar 7, 2017
    #3
Thema:

Explorer crashing when right clicking in the video folder

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