Windows 10: Explorer Crashing

Hi,

I have an Acer Aspire S3 391 which was upgraded to Win 10 home 64 bit from 8.1 several months ago.

Windows explorer will frequently crash (start button will not open to its menu). Always resolved in task manager > restart explorer..until it crashes again.

I've tried just about every solution I've googled. Resetting the OS, fresh install. I've ugraded every driver using Driver Easy, ran sfc scannow etc. As a last resort, I tried to reinstall 8.1 from the Windows software page, but it wouldn't get past the registration verification at the start. I've got a digital license.

I suspect it's a problem with the license or the admin user account. But would be very grateful for your input.

This is a frequent warning in Event Viewer....

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 13/01/2021 23:48:00
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: NATURAL-LIGHT\Gary
Computer: Natural-Light
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
and APPID
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
to the user NATURAL-LIGHT\Gary SID (S-1-5-21-896183752-4109632563-2997808459-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2021-01-13T23:48:00.4745281Z" />
<EventRecordID>4185</EventRecordID>
<Correlation ActivityID="{e83ca5ce-2fe1-47e2-8dbe-f25add0f7380}" />
<Execution ProcessID="392" ThreadID="1224" />
<Channel>System</Channel>
<Computer>Natural-Light</Computer>
<Security UserID="S-1-5-21-896183752-4109632563-2997808459-1001" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}</Data>
<Data Name="param5">{15C20B67-12E7-4BB6-92BB-7AFF07997402}</Data>
<Data Name="param6">NATURAL-LIGHT</Data>
<Data Name="param7">Gary</Data>
<Data Name="param8">S-1-5-21-896183752-4109632563-2997808459-1001</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>

:)

 

Explorer crashing

Thanks Zat. I had never looked at event viewer and it had more info than I thought. Seems the problem was a second computer I was trying to network with. Unplugging the ethernet cable fixed the crashes. Explorer must have been looking in the wrong place I guess.

 

internet explorer crashing

Hey,

I can understand how frustrating this would be.

Please confirm what happened when you tried the above mentioned steps.

If not then I would suggest you to try again.

I would also suggest you to refer to the mentioned link:

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of
Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all
previous settings are lost after reset.

Hope this helps.

 

Internet Explorer is slow, crashing, freezing

Hi Albert,

Thank you for contacting Microsoft Community.

Method 1: I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue and check.

Follow these steps to run Internet Explorer Performance troubleshooter.

• Click on search and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Run Internet Explorer Performance troubleshooter.

Method 2: Follow the steps suggested in this link and check if it helps.

What to do when Internet Explorer isn't working

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11

Reset Internet Explorer disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature
might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Method 3: I would suggest you to run
System Maintenance Troubleshooter and check if it helps:

• Press Windows + X key.　
• Select Control panel.
• In the search box, type Troubleshooter and then click
  Troubleshooting.
• Under System and Security,
• Click on System Maintenance and Click on Next button.
  

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.