Windows 10: explorer.exe completely broken. Nothing works.

It has been happening for a while. It started just by being unusably slow after twenty minutes of browsing through videos to find the one i want to share and sometimes some of the icons of programs disappeared. I always just restarted explorer.exe in task manager and it worked fine again.


Right now it just refuses to do anything at all. I can't switch an app, open task manager in any way or anything. It just stopped working completely. I can only work with the last window i have open.


I would turn off the computer physically but I have an unsaved project which i can't save exactly because of this.


Any other thing than browse the internetsince it is my last open window that i can do is win+shift+s to take a snip tool screenshot which I can't paste for some reason.


Alt+tab does nothing. Basically every shortcut that should do something does nothing. I cannot open the start menu. Just nothing. Everything closes as soon as it appears on screen. I have recently tested for viruses with a full check in Defender and also tried a free trial of Kaspersky and Bitdefender. Nothing detected.


What could be wrong? I never downloaded anything from an unknown source. This is getting worse for the last four months and no updates fixed it.


I do shut off my computer regularly and start everyday on a fresh start. It has been running for barely two hours. My computer is barely 2 years old. Falls to the higher mid-range category.

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

we couldn't complete the update kb3135173

Hello,

I'm sorry to inform you that your method 2 was unsuccessful.

For printer problem, I already contact HP but it seems that I need to make sure windows update work first.

Back to Method 2, are you sure this method also work for windows 10?

Anyway, I follow those steps and these what I encounter:

• net stop appidsvc: cmd "Application identity service is not started"
• net stop cryptsvc: There was a y/n question. My replay was Y.
• Step 4. In the first tried, I skip the 4th step.
• Step 6. There are several dll that either "failed to load" or "loaded but "entry point DllRegisterServer was not found". I didn't read all the error message, but this are dll that show error message:

• regsvr32.exe mshtml.dll
• regsvr32.exe shdocvw.dll
• regsvr32.exe browseui.dll
• regsvr32.exe msxml.dll
• regsvr32.exe gpkcsp.dll
• regsvr32.exe sccbase.dll
• regsvr32.exe slbcsp.dll
• regsvr32.exe initpki.dll
• regsvr32.exe wuaueng.dll
• regsvr32.exe wuaueng1.dll
• regsvr32.exe wucltui.dll
• regsvr32.exe wuweb.dll
• regsvr32.exe qmgr.dll
• regsvr32.exe qmgrprxy.dll
• regsvr32.exe wucltux.dll
• regsvr32.exe muweb.dll
• regsvr32.exe wuwebv.dll

• Step 10 i skip this.
• Are you sure step 11 need to be avoided and not step 10?
• I restart my computer, run windows update, no luck. Try those steps again with step 4 included.
• step 4.a. Ren %systemroot%\system32\catroot2 catroot2.bak
  "access denied".
• for step 6, still the same.
• Restart, no luck.

Now, what should I do?

By the way: I already uninstall HP printer driver, but strange enough windows update still show that there are update for the printer. Tried to install, error though.

 

Internet Explorer not working

Hi,

To better assist you with your Internet Explorer concern, we'd like to ask the following questions:

• What is the exact error message that you are getting when using Internet Explorer?
• What is the exact error message that you are getting when using Excel?

Meanwhile, you can refer to PranavMishra5582's suggested steps in fixing Internet Explorer issues on this

link.

We look forward to your response.

Regards.