Windows 10: Explorer.exe crashes on monitor wake up

Discus and support Explorer.exe crashes on monitor wake up in Windows 10 Performance & Maintenance to solve the problem; I'm having a frustrating time with explorer.exe crashing when the monitors wake up.After several hours left alone, when I go to 'wake up' the computer,... Discussion in 'Windows 10 Performance & Maintenance' started by Teddy Ursadorable, Aug 22, 2021.

  1. Explorer.exe crashes on monitor wake up


    I'm having a frustrating time with explorer.exe crashing when the monitors wake up.After several hours left alone, when I go to 'wake up' the computer, my desktop background are black, the start menu button is missing and the system tray looks all mangled. The only way to get it back to normal is to go into task manager and restart explorer.exeI have all sleep modes turned off, however I still have the monitors set to turn off after 15 minutes.The weird part is I've reformatted the computer several times, including leaving it completely stock other than what windows update installs, and it

    :)
     
    Teddy Ursadorable, Aug 22, 2021
    #1
  2. vinceip Win User

    Explorer Crash FIX!


    Our old Dell Inspiron N5110 got this problem also.
    Taskbar keeps refreshing. Thanks many hints from guys above pointed me the direction to fix it.
    From Reliability History Monitor I found Explorer keeps crashing because of IDTNC64.CPL (type reliability history at Start)
    1. the issue was from IDTNC64.cpl, the sound driver,
    but I could not successfully to uninstall it from device manager nor control panel or rename the file or the folder.
    2. uninstalled High Definition Audio Device few times, problem remain
    3. tried to uninstall within Control Panel > Program file, yet Control Panel only open 2, 3 seconds then closed automatically.
    4. finally solved Control Panel shut down problem by going to msconfig>services>and disable Windows Error Reporting Service. see below sequence:
    Click window + R keys, type msconfig, Enter to open msconfig, click Services Tag and look for Windows Error Reporting Service. Unchecked it, then apply, ok then reboot system when it suggests.
    5. After this, open Control Panel by clicking Start > type Control Panel. Then my Control Panel open and stay put, won't shut down by itself.
    6. In Control Panel > Programs > I found IDT Audio and successfully to uninstall it.
    7. No more taskbar refresh or Windows Explore shut down after uninstalled IDT and Sound still works great!!!
    8. repeat step 4 to check Windows Error Reporting Services by clicking it. OK then follow system suggestion to reboot.
    9. Control Panel still able to open and remain open. Sound still works and no more refresh.
    10. From Reliability History monitor found no more Windows Explorer crashing.
    I am happy and hope above steps help
     
    vinceip, Aug 22, 2021
    #2
  3. Windows explore crash when searching

    The tenforums link solved this issue for me.

    The root cause is a Windows 10 bug where File Explorer crashes when long file names are included in a search result. The steps for the workaround are:

    • Open File Explorer
    • Click View > Options
    • Open the View tab
    • Check "Always show icons, never thumbnails"
    • Click OK
     
    The Benjamin Moore, Aug 22, 2021
    #3
  4. Bundy Win User

    Explorer.exe crashes on monitor wake up

    Explorer crashing

    Thanks Zat. I had never looked at event viewer and it had more info than I thought. Seems the problem was a second computer I was trying to network with. Unplugging the ethernet cable fixed the crashes. Explorer must have been looking in the wrong place I guess.
     
    Bundy, Aug 22, 2021
    #4
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Explorer.exe crashes on monitor wake up

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