Windows 10: Explorer.exe crashing every few minutes. Need help analyzing crash dump.

Discus and support Explorer.exe crashing every few minutes. Need help analyzing crash dump. in Windows 10 Software and Apps to solve the problem; Hello. I encountered a problem with a new PC. After about 3-4 weeks of use, explorer.exe started crashing and restarting every ~3-30 minutes. I did a... Discussion in 'Windows 10 Software and Apps' started by Alex K_487, Aug 9, 2023.

  1. Explorer.exe crashing every few minutes. Need help analyzing crash dump.


    Hello. I encountered a problem with a new PC. After about 3-4 weeks of use, explorer.exe started crashing and restarting every ~3-30 minutes. I did a system restore which did away with the crashes for about a week, but they came back. So, because of that I decided to do a fresh install only to find out that that it still consistently happens. I tried all of the troubleshooting steps I could find, and nothing helped besides the system restore for a week.I did some reading about how to find the reason for the crashes and made some crash dump files and was wondering if anyone could help read

    :)
     
    Alex K_487, Aug 9, 2023
    #1

  2. Need help analyzing crash dump

    Hello everyone!

    I need some help analyzing a crash dump. Through my online research, I see a couple conflicting suggestions for the same issue. Memory problem or potentially a failing CPU have been two common suggestions along with a less common failing cooling system (I do have liquid but haven't see any BSOD for failing systems in the past - it usually just shut down). It won't even boot to Windows (BSOD before I get that far) and doesn't seem to give me the option to boot to Safe Mode to do any trouble shooting that way. I would rather not replace parts frivolously if avoidable. Any help deciphering the dmp would be greatly appreciated. I currently have the drive in another machine and it runs perfectly so I have (potentially) eliminated a corrupt Windows issue. Not sure how to update (or regress) to a different graphics driver or run MemTest if I can't boot to that PC.

    Dropbox link for dmp:

    Dropbox - 053022-20093-01.dmp - Simplify your life

    Specs:

    Manuf: Cyberpower

    CPU: I9-9900k

    Mem: 16GB ADATA XPG DDR4 3000 CL16-20-20

    Ordered PC 10% Overclocked by manuf.

    OS: Win 10

    Thanks in advance for any help. Much appreciated!!
     
    andrew (andrew)4, Aug 9, 2023
    #2
  3. explorer just crashed? why?

    It happens, nothing unusual... there are many reasons for explorer to crash. A helpful information would be what have you doing when crash occurred?
     
    blueskynis, Aug 9, 2023
    #3
  4. Bundy Win User

    Explorer.exe crashing every few minutes. Need help analyzing crash dump.

    Explorer crashing

    Thanks Zat. I had never looked at event viewer and it had more info than I thought. Seems the problem was a second computer I was trying to network with. Unplugging the ethernet cable fixed the crashes. Explorer must have been looking in the wrong place I guess.
     
    Bundy, Aug 9, 2023
    #4
Thema:

Explorer.exe crashing every few minutes. Need help analyzing crash dump.

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