Windows 10: Explorer.exe. Fail fast exception

I received the following message :


"A fail exception occurred. Exception handlers will not be invoked and the process will be terminated immediately"


My toshiba laptop boots up and goes to the sign in which accepts my password and the windows screem opens but without any ikons / thumbnails. The task bar at the bottom of the screen populates but when I move my curser ther it just shows the active circle and I cannot open anything. By doing CTL/ALT/DEL I can get into Task Manager and Resource Monitor and it seems that Explorer is suspended. When I reactivate it it starts but then stops again.


In Resource Monitor the only other item suspended is : Yourphone.exe and i don't even know what that is.


Can anyone shed any light on this please?




Toshiba Laptop

Windows 10 - Up to date 1909

:)

 

FAIL FAST EXCEPTION

AXWIN Frame Window:regsrv.exe fail fast exception

WIN10 HOME-64-BIT HP ENVY DV6 Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz

Anyone had this problem? Microsoft support library no help.

 

exception access violation

Hi Tina,

Based from your description, it seems that you are getting the error when using AOL Explorer.

For us to properly identify the root cause of the issue and provide an appropriate resolution, can you confirm that you are able to access the websites without any error when using Microsoft Edge and Google Chrome instead of AOL Explorer?

If the issue is caused by AOL Explorer, we suggest adding it to the Data Execution Prevention exceptions list. To do that follow these steps:

• Type Control Panel in the Search bar and choose
  Control Panel from the list of results.
• Go to System and choose Security > System.
• Click on Advanced system settings.
• On the Advanced tab, look for the Performance section and click the
  Settings button.
• Go to Data Execution Prevention tab.
• If DEP is turned on, click the Add button.
• Locate the .exe file of AOL Explorer.
• After adding that program to the DEP exclusion list, click
  Apply and OK to save the changes.

Should you need further assistance, feel free to post your query anytime.

 

exception access_violation

Hi William,

Since a specific application is giving you Exception access violation error, we suggest that you try to add that application to Data Execution Prevention exceptions list. See steps below:

• On the Search box, type Control Panel and choose Control Panel from the list of results.
• Click on System and Security, then select System.
• On the left pane, click on Advanced system settings.
• Select on the Advanced tab .
• Under Performance, click on the Settings button.
• Go to Data Execution Prevention tab.
• If DEP is turned on for you, click the Add button.
• Locate the .exe file of the program you wish to run.
• After you’ve added that program to the DEP exclusion list, click Apply and
  OK to save the changes.
• Restart the computer and try running the application again.

Let us know if you have any other questions.