Windows 10: Explorer.exe keeps crashing every few minutes. Need help analyzing crash dump.

Hello. I encountered a problem with a new PC. After about 3-4 weeks of use, explorer.exe started crashing and restarting every ~3-30 minutes. I did a system restore which did away with the crashes for about a week, but they came back. So, because of that I decided to do a fresh install only to find out that that it still consistently happens. I tried all of the troubleshooting steps I could find, and nothing helped besides the system restore for a week.I did some reading about how to find the reason for the crashes and made some crash dump files and was wondering if anyone could help read

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File explorer keeps crashing in Win 10

Hello,

I did the steps you wrote. All the settings were as you suggested. The File Explorer keeps crashing.

 

Need help analyzing crash dump

Hello everyone!

I need some help analyzing a crash dump. Through my online research, I see a couple conflicting suggestions for the same issue. Memory problem or potentially a failing CPU have been two common suggestions along with a less common failing cooling system (I do have liquid but haven't see any BSOD for failing systems in the past - it usually just shut down). It won't even boot to Windows (BSOD before I get that far) and doesn't seem to give me the option to boot to Safe Mode to do any trouble shooting that way. I would rather not replace parts frivolously if avoidable. Any help deciphering the dmp would be greatly appreciated. I currently have the drive in another machine and it runs perfectly so I have (potentially) eliminated a corrupt Windows issue. Not sure how to update (or regress) to a different graphics driver or run MemTest if I can't boot to that PC.

Dropbox link for dmp:

Dropbox - 053022-20093-01.dmp - Simplify your life

Specs:

Manuf: Cyberpower

CPU: I9-9900k

Mem: 16GB ADATA XPG DDR4 3000 CL16-20-20

Ordered PC 10% Overclocked by manuf.

OS: Win 10

Thanks in advance for any help. Much appreciated!!

 

Windows 10 keeps crashing

Hi,

There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

• What exactly are you accessing/doing when the computer crashes?
• Were you still able to login to the computer after it happens?
• Can you send us a screenshot of the error messages or mini dump that you've received?

In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
"When did you get the error?".

We'll wait for your response on this matter.