Windows 10: Explorer.exe stop working and crash my computer

Hello, For some times now, my computer restart randomly. After some research, i did some sfc/scannow and thing like that, but nothing is apparently wrong. In the application event viewer, each time I crash, I get an error ID 1001 related to explorer.exe. I have no idea how to fix it as I didnt find any topics on explorer.exe specificaly crashing the computer. Here is the log if needed on the bottom.thank you in advance,Arthur.Détecteur d'erreurs 2195143656797245398, type 4Nom d’événement : APPCRASHRéponse : Non disponibleID de CAB&nbs

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Internet Explorer has stopped working

Hi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing Internet Explorer on your device as it crashes.

Do let us know:

• If you have made any changes to the operating system that might have resulted in causing this issue?
• If you were able to see any error code/ error message when Internet Explorer crashes?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onInternet Explorer Performance and follow the onscreen instructions.

Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

What to do when Internet Explorer isn't working

Disclaimer: The Reset Internet Explorer Settings
feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you
use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

 

internet explorer has stopped working

Hi Lawrence,

Please answer these questions to assist you better.

What is the exact error message you get?

I suggest you to refer the link below and follow the troubleshooting steps suggested.

What to do when Internet Explorer isn't working.

http://windows.microsoft.com/en-us/internet-explorer/ie-crashes-stops-working#ie=ie-11

Do let us know if Internet Explorer started working. Thank you.

 

internet explore 11 on my laptop (win 10) is crashing and unable to restore

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I would suggest you to run the Internet Explorer performance troubleshooter which would tell us the reason behind the issue.

Follow these steps to run Internet Explorer Performance troubleshooter.

• 
  Press Windows key + W and type
  troubleshooting.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Run Internet Explorer Performance troubleshooter.
  

I would also suggest you to refer to the following article and follow the steps given except resetting Internet Explorer. It has various steps to resolve the issue related to Internet Explorer performance.

What to do when Internet Explorer stops working.

http://windows.microsoft.com/en-in/internet-explorer/ie-crashes-stops-working#ie=ie-11



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.