Windows 10: Explorer extremely slow navigating in cloud-synced folders after update to Windows 11

Hi all,I Just upgraded to Windows 11 from Windows 10. When i click or double-click any file or folder within a cloud-synchronized directory structure Sharepoint and Onedrive Windows Explorer takes exactly three spinning wheel breaks before executing the requested action. Interestingly, navigating in the left panel with the favorites does not show this delay, nor does the file selector of an arbitrary application. Windows 11 Business, 10.0.22000 Build 22000Intel i7-1165G7The following thread has asked the exact same question, but has offered no solution and was closed.https://answers.microsof

:)

 

Explorer extremely slow navigating in cloud-synced folders

Windows Explorer takes exactly three spinning wheel breaks before executing the requested action whenever I click or double-click any file or folder within a cloud-synchronized directory structure (OneDrive for Business, synced SharePoint directory, even Dropbox).

Navigating in the left panel with the favorites does not show this delay, nor does the file selector of an arbitrary application.

Windows 11 Pro, 21H2, Build 22000.708.

Any ideas?

 

Explorer extremely slow navigating in cloud-synced folders

Hi, I'm Mario, and I'd be happy to help with your issue.

We are sorry about what happened.

Possibly it is some program running at windows startup along with this service.

Do the step by step below to disable all files at windows startup and see if they slow down when you start the cloud programs.

https://support.microsoft.com/en-us/topic/how-t...

Note: This process will not affect the operation of your applications, they will just not start with the operating system. Later, you can activate them again.

Please return to this thread letting me know if you were successful, ok?

Kind Regards,

Mario B.

 

Explorer extremely slow navigating in cloud-synced folders

Hi Johannes. I'm Greg, 10 years awarded Windows MVP, here to help you.

I understand you have reinstalled OneDrive and it slightly improves the problem but there still remains a delay when opening any cloud-based file from Explorer. So Explorer is the only thing in common with all of these.

Let's focus next on WIndows 11 File Explorer lag which is a known issue:

https://www.makeuseof.com/ways-to-fix-windows-f...

https://www.auslogics.com/en/articles/how-to-fi...

https://windowsreport.com/windows-11-file-explo...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

Then let's go over WIndows 11 with this checklist to find and fix problems:

1) See if you can System Restore to a point before the problem started:

How To Use Windows 11 System Restore Point (4 Ways)

System Restore is your first line of defense and can take you back to a point before a problem began like a time machine. If it doesn't help then you can undo it. Read about it first in the tutorial above and then try restoring to just before this started. If System Restore is not enabled on C drive do that now so it's available in the future.

If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here: https://www.droidwin.com/how-to-stop-only-a-spe...



2) Update your drivers from the PC maker's Support Downloads webpage for your exact model. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu.

If the drivers are not present or not working for Facial Recognition or Fingerprint then contact your PC manufacturer's Support.

3) Expedite install of all Windows Updates in Settings > Update & Security > Windows Update > Check for Updates, including needed restarts, then go back to check again until no more are offered.

Then go into Microsoft Store app > My Library > Get Updates and expedite all Store app Updates, too, until no more are offered.

4) Run a full Windows 11 Disk Check: https://allthings.how/how-to-run-chkdsk-in-wind...

5) Establish a Clean Boot to turn off Startup Freeloaders that can conflict and cause issues:

How to Perform a Clean Boot on Windows 11

6) Test for account corruption by creating a new Local Admin account to see if the problem goes away:

https://pureinfotech.com/create-local-administr...



Sign into the new account, test it works correctly, if so move files over, test all apps work or reinstall any that don't. Then when ready delete the old account in Settings > Accounts > Family & Other Users.



You can change it to your Microsoft account if desired in Settings > Accounts > Your Info > Sign in with a Microsoft Account Instead.

7) Download, install and run a full scan with free Malwarebyes from Download Malware Removal | Free Antivirus Scan & Virus Protection Tool after enabling Root Kit scan in Scan Settings. Clean Up anything it finds and then run again. Turn off Real Time trial in Control panel to keep as on-demand scanner.

8) Run System File Checker/DISM in WIndows 11:

https://www.elevenforum.com/t/use-system-file-c...

9) If that doesn't fix it then you can do a Windows 11 Repair Upgrade which reinstalls Windows while saving your files and apps in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.elevenforum.com/t/repair-install-wi...



Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.