Windows 10: Explorer stop working

The Explorer will auto stop working, let computer dark screen, but windows also working, can access task manager and rerunning Explorer. in these days it happened almost once a day.

:)

 

Internet Explorer has stopped working

Hi,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing Internet Explorer on your device as it crashes.

Do let us know:

• If you have made any changes to the operating system that might have resulted in causing this issue?
• If you were able to see any error code/ error message when Internet Explorer crashes?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onInternet Explorer Performance and follow the onscreen instructions.

Step 2: I suggest you to perform some of the troubleshooting steps from the link below link, Turn off add-ons, Reset Internet Explorer Settings, Open the page in Compatibility View etc. and check if it helps:

What to do when Internet Explorer isn't working

Disclaimer: The Reset Internet Explorer Settings
feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you
use the Reset Internet Explorer Settings feature. Also re-enable the add-ons..

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

 

internet explorer has stopped working

Hi Lawrence,

Please answer these questions to assist you better.

What is the exact error message you get?

I suggest you to refer the link below and follow the troubleshooting steps suggested.

What to do when Internet Explorer isn't working.

Internet Explorer help - Microsoft Support

Do let us know if Internet Explorer started working. Thank you.

 

Error: "Internet Explorer stopped working"

Hi Al,

Thank you for posting your query in Microsoft Community.

As per the description, I understand that the internet explorer stops working.

The issue might arise due to misconfigured settings in Internet Explorer, firewalls from the security software interfering with the connection or a virus infection. In this case, I would suggest you to try the following methods and check if the issue persists.

Method 1:

First, I would suggest you to run the Internet Explorer performance and Internet Explorer security troubleshooters. These can automatically detect and fix any incorrect settings and errors that could cause issues with Internet
Explorer. Refer to these steps:

a) Press Start button.

b) Type and select Troubleshooting
in the Start search.

c) Click on Troubleshooting
and select the view all option on the left pane.

d) Click on Internet Explorer performance troubleshooter and follow the prompts.

e) Follow the same steps to run the Internet Explorer security troubleshooter.

Method 2:

If the issue still persists, I would suggest you to open Internet Explorer in “No-add-ons” mode once more and check. Refer to these steps:

a) Press Windows key +R

b) Type iexplore.exe –extoff and press enter

c) Now, Internet explorer will be opened without any add on

d) If you don’t face any issue in this mode, then probably an add-on is causing this issue.

Method 3:

I would suggest you to refer to the link and follow the additional steps given in the Microsoft KB article:

What to do when Internet Explorer stops working

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.