Windows 10: Explorer stops working

Discus and support Explorer stops working in Windows 10 Support to solve the problem; sfc log file attached, looking for inputs. symptoms include but no limited to: -mouse over bug, toolbars changing in colour being greyed or... Discussion in 'Windows 10 Support' started by hank, Nov 29, 2014.

  1. hank Win User

    Explorer stops working


    sfc log file attached, looking for inputs.

    symptoms include but no limited to:
    -mouse over bug, toolbars changing in colour being greyed or highlighted, but will not return
    -drives appear empty, until complete freeze
    -time/date simply disappear along with other random icons

    this is a persistent issue, as the os seems well built, it allows me to easily restart and troubleshoot however inevitably the bug will return

    sfc /verifyonly command used

    :)
     
  2. Louie Del Win User

    Internet Explorer stops working

    Hi Joel,

    Internet Explorer that stopped working can be caused by time mismatch error, security zones or a software conflict. To resolve your concern, we recommend that you run the
    Internet Explorer Performance Troubleshooter tool. This will check your system for any performance issues. Follow the steps below:

    • In the search bar, type Troubleshooting and press Enter.
    • Click on View All on the left pane once the Troubleshooting window appears.
    • Click on Internet Explorer Performance.
    • Click on Advanced, then click on Run as Administrator.
    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Let us know if your concern has been resolved.
     
    Louie Del, Nov 29, 2014
    #2
  3. MSN Explorer stops working

    I dont know bout you but im having the same problen with msn premium (the butterfly). when i start the butterfly it gets me to the msn home page then shuts down(msn "has stopped working) this i belive has nothing to do with my pc(All in one lenovo 50)
    cause i have had a nwe hard drive put into it after the old one took a big poop on me.So i stall have a problem of (msn "has stopped working) going on. need help here too.
     
    scootertramp, Nov 29, 2014
    #3
  4. usasma Win User

    Explorer stops working

    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    Also, you might want to upload the reports that the BSOD forum asks for (even though you're not having BSOD's) as they can be handy when looking for problems. Here's a link to it: BSOD - Posting Instructions
     
    usasma, Nov 29, 2014
    #4
  5. hank Win User
    ts for taking a look

    admin.zip
     
  6. usasma Win User
    Looks like explorer.exe crashes are caused by twinui.dll (a Windows dll file) due to a memory access error.
    At the same time that this error occurs, there's other warnings with the Diagnostic Tracking Service (Diagtrack-Listener)

    I'd have to wonder if this is a problem with the service.
    Try turning it off to see if that helps.
    Instructions in several of the topics here: https://www.google.com/search?q=diag...x-a&channel=sb
    Some of the posts suggest that this may disable error reporting/reporting to Microsoft.

    PS - please disregard all the panicked talk about keyloggers. This is a diagnostic tool that collects information - so it has the ability to do this, but there is no evidence that it actually does it.
     
    usasma, Apr 4, 2018
    #6
Thema:

Explorer stops working

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