Windows 10: Extended monitors will not connect through docking station on MSI Crosshair laptop

Hi there, I just purchased an MSI Crosshair and my USB-C docking station does not connect. I hear a beep and then another beep but my 2nd and 3rd monitors will not connect. I have an Acer predator that it works perfect on. The docking station is Mokin Model no. MOUC3310 11 in 1

:)

 

Dual Monitors connecting to Docking Station

I have an HP laptop, running Windows 7, with an HP docking station. I also have dual LG monitors. I have one monitor connected through the VGA port. I have a Displayport to HDMI cable for the second monitor. The display ports on the docking station
are ++. The HDMI monitor will wake up when connected, it asks if I want to connect, but I cannot answer OK. It then goes to sleep. I have the monitors set to extend, and I keep the laptop closed. Both monitors work, using the VGA, so I know it isn't a
monitor issue. Suggestions?

 

DVI not working on extended monitor with Surface Book docking station

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Make sure the power light for the docking station is on
  
• 
  Make sure the monitor is getting power
  
• 
  Make sure the cable is connected properly to the monitor
  
• 
  Unplug and reconnect the Mini-DVI adapter on the back of your docking station
  
• 
  Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)
  
• 
  Take the Surface out of the docking station then put it back in
  
  
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Dual Monitors with Docking Station

Hello-

I have a Dell laptop that i use open with 2 external monitors. 1 monitor is plugged in via HDMI directly to the laptop, the other monitor is plugged in via HDMI to my external docking station. All 3 montiors worked fine until yesterday when my IT dept got into my computer to fix an unrelated issue. Since then my docking station monitor will no longer work, but all other docking station components are working fine.

When i go into Display, all 3 monitors are detected, but the docking station monitor appears as a small screen on the Display board, yet the actual monitor itself is black. When I try to get it to connect it is No HDMI signal for device.

how do I get this docking station monitor to work again? It worked fine for months before this. I did plug this monitor into my personal laptop and it works fine so the monitor or cable is not the issue.

Thoughts?