Windows 10: external and internal microphone not working

what should i do? i tried some steps that could help but none of them worked. what should i do? i tried some steps that could help but none of them worked

:)

 

External microphones detected but not working

Hi,

I realize the inconvenience you are facing with External microphone. I will surely help you.

I suggest you to run a Hardware and Devices troubleshooter.

Please follow the below mentioned steps to run
Hardware and Devices troubleshooter:

• Search for Troubleshooting in the
  Search box, and run it.
• Select view all in the left pane of troubleshooting Window.
• Click on the Hardware and Devices, and follow the
  on-screen instructions.

Please reach back to us if you still face difficulty with external microphone. We will be happy to help.

Thank you.

 

Microphone not working

The microphone on my laptop stopped working. I have done a lot of trouble shooting without success. Before I conclude that it is a hardware problem, can I ask if there is anything else I should do.

My System:

• ASUS S500CA laptop
• Windows 10 Home X64 version 1909
• VIA HD Audio - (for speakers and microphone)

Here's what happened:

• The microphone was working perfectly (on Skype).
• The next day it didn't work on a Skype call

Here's is a brief summary of what I have done:

• The only thing that changed between these two Skype calls were a couple of Windows updates
• I tried to remove all the recent Windows updates - didn't fix it
• One update (4577670) couldn't be uninstalled so I restored the system to a date prior to the successful SKYPE - didn't work
• I ran the Win trouble shooter - it reported no problem
• I tried to update the sound/microphone driver - reported that I had the best driver
• Checked the driver version (Provider - Microsoft, Date - 2019-03-18, Version, 10.0.18362.1)
• Checked driver details (Report- No driver files are required or have been loaded for this device)
• Updated to the latest Win 10 version (20H2) - didn't help
• The speakers are working correctly.
• I tried all of the above with the internal microphone as well as an external microphone (I tested all microphone alternatives in the setup - headset, external other)

Is there anything else that I should try before giving up?

 

Windows 10 internal microphone don't work

Hi Koidres,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in sound settings.

To assist you better, please provided us the information below:

• When you say that "latest drivers", how exactly have you update the drivers? Is it through Device Manager?
• What is the make and model of the computer?
• Are you facing any issues with using external microphone on the computer?

I suggest you to refer to the steps provided in the below Microsoft Help Article about sound related issues and check if it helps.

https://support.microsoft.com/en-us...67a-98d2761a770d/fix-sound-problems#v1h=tab01





Please get back to us with an update on issue with using Internal Microphone on Windows 10, we will be happy to help.



Thank you.