Windows 10: External CD Drive

I recently bought a new External CD Drive for my new computer but I can not see files in my CDs.

I am thinking this is a Windows10 issue... Is there any way to fix this? Thanks

:)

 

Copy Music From External CD drive onto computer , then onto a flash drive

Thank you for the information.

If that's the case, we suggest uninstalling your external CD driver thru device manager. Here's how:

• Unplug your external CD drive.
• Go to Device Manager > Locate your external CD drive > Right-click and select
  Properties > Look for the
  Driver tab > Select Uninstall Device.
• Restart your device.
• Plug-in your external drive.
• Check if you'll be able to copy your music files.

Update us with the outcome so we can provide further assistance.

 

How to Download Music CD's from External Hard Drive to a Flash Drive on a Lap Top with Windows 10

Hi Carolyn,

Thank you for contacting Microsoft Community. I will surely help you.

To understand the issue better, let me know where exactly the Music is saved on? Is it on the CD's or External Hard drive?

Step 1:

If it is on the CD's, you may have to copy it the computer first and then copy it the Flash Drive. I suggest you to refer the article to know how to copy music from CD's to computer.

http://windows.microsoft.com/en-us/windows-8/rip-burn

Note: Applies to Windows 10.

Step 2:

After copying the music to the computer, to move it to the Flash Drive Follow these steps.

• Select the required songs and
  right-click on it.
• Select copy.
• Go to the Flash drive and right-click on Free Space.
• Select Paste.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

CD drive error

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

UpperFilters
LowerFilters
UpperFilters.bak
LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

And it likely has something to do with the emulated drive you have listed there.