Windows 10: External hard drive accidentally used to reboot windows. Shows up in local drive. Are my...

My external hard drive was connected to my computer when I lost power for several days. When I booted up my computer back up it showed a boot up screen for the computer being shut down suddenly. In my frustration I may have accidentally picked the wrong option and used my external drive to boot the computer back up or something. When I plug the device in, it does not recognize it as an external hard drive anymore. I can't open it. It doesnt let me do anything with it. I checked device manager and it's now labeled as a local drive. However, i still cant see if my files are still on there. I rea

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External hard drive is showing up as local disk drive

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned that the external hard drive is showing as local disk drive instead of a USB drive, it is because the file format for the external hard drive is same as the internal hard drive and that’s why it is showing
up as a local disk drive and not a USB drive.



Also, since you are facing issues while changing the drive letter of the drive, for further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. What is the make and model of the hard drive?
   
2. Were you able to save or create a file on the hard drive previously?
   
3. What happens when you try to copy and paste the data from the hard drive?
   
4. What was the result of check disk performed on the drive?
   

Since you are receiving the access denied error, I would suggest you to check if the user has appropriate permissions to read/write data on the external hard drive. Refer the article

"Access Denied" or other errors when you access or work with files and folders in Windows, refer the section
I cannot access, change, save, or delete files and folders.



Note:
The above article applies to Windows 10 also.



Please get back to us with the above information to assist you further with the issue.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

unrecognised external hard drive on Windows 10

Since you already reinstalled the drivers of the External Hard Drive, let's run the
Hardware and Devices troubleshooter as it can resolve your concern. You can do that by following these steps:

• 
  Press the Start button.
  
• 
  Type and select Troubleshooting.
  
• 
  Click on View all on the left panel.
  
• 
  Select and run the Hardware and Devices troubleshooter.
  

If the Hardware and Devices troubleshooter doesn’t resolve your concern, we suggest that you change the letter of the External Hard Drive. You can do that by following these steps:

• 
  Press the Start button.
  
• 
  Type and select Control panel.
  
• 
  Select System and Security.
  
• 
  Select Administrative Tools, and a new window will appear.
  
• 
  Double-click Computer Management, and a new window will appear.
  
• 
  Select Disk Management that is located under
  Storage in the left pane.
  
• 
  Right click on the External Hard Drive that is not showing on the File Explorer.
  
• 
  Select Change letter and network path, and a new window will appear.
  
• 
  Select Change, and choose the letter that you want for the External Hard Drive.
  

After changing the letter of the External Hard Drive, we suggest that you reboot your laptop for the changes to take effect.



Let us know how it goes.



Regards.