Windows 10: external hard drive connected by usb

How do I get windows file explorer to recognize a 500 giga bite hard drive connected by USB

:)

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.

 

Toshiba external hard drive not recognized

Hi Philip,

Thank you for writing to Microsoft Community Forums.

I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
It would be great if you can answer these questions to assist you in a better way.

• Did you try connecting the Hardrive to different USB Port?
  
• Does the Hardrive get detected if you try connecting it to a different PC?
  
• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
“USB Device not recognized” when you try to access a USB external hard drive

Note: Ignore method 2 & 5 from the above article.

Let us know how it goes.

Regards,

Zaki

 

Bipra external USB Hard Drive no longer connects

Open Device Manager, click 'View > Show hidden devices'. Find your external drive in the list under 'Disk drives'. Right-click on it and select 'Uninstall device'. Now try connecting it again.

If it still fails, try another USB to USB cable (if you have one), the original may be faulty.