Windows 10: external hard drive folders

I use an external hard drive for storage, and sleep mode was closing all open folders and files. I set "USB selective suspend setting" under Power Management to "Disabled", and now in sleep mode FILES stay open but FOLDERS are still closed which is pretty annoying.


My external has file path F>>Documents>>Pictures>>Vacations>>Ski Trip

If I have the Ski Trip folder open, and a picture from that folder open, sleep mode will keep the picture open but close the folder, so I have to go back and re-find/open the folder.


Would greatly appreciate a fix to this issue. I had no problems with this on Windows 7, only an issue since I got a new laptop with Windows 10.

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External Hard Drive

I am using a new desktop with Windows 10/Mozilla-Firefox Browser.....

External Iomega hard drive backup....Model LDHD320-U

I am having a problem accessing some files in the Iomega backup.

Problem #1:

Am not getting the "menu" window that gives all the options with the external hard driv

The following are the steps that I have taken to use the external hard drive:

Plug in Iomega external hard drive....

My Windows "File Explorer" recognizes the hard drive....

Clicking on the Iomega Drive brings up my file folders....

Brings up: Administrator

My name

Click on "my name"

Lists: "Desktop"

"Favorites"

"My Documents"

Double Click on "My Documents" brings up total list of those "files"

Some of the files are "defined" (on left side of list) with pic of a "file" folder.

Some are defined by, "Adobe Reader" symbol

Some are defined by, "Word" symbol

I can open successfully the "Adobe Reader" and "Word" files ok.

(I have Microsoft Office 2013 installed)
The others with symbol of a plain file folder produces this small window error:

"Windows Script Host"
Code: 800A1391
Window is undefined

Tried looking up the error code above and don't understand squat......

Thank you...

<Moved to appropriate board>

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.