Windows 10: External hard drive storage lost

Hello! My name is donald and i need your help like seriously... I tried to format my HD of 1TB that was in exfat to NTFS but it didn’t achieve and i couldn’t have access to it no more, i tried to check on ease partition what was going on and i saw my HD when unallocated and the total space remaining was 75gb that was left to be partitioned. I tried to expand to see if it could extend but nothing it’s now at 75gb at all level. I need your help plz don’t really know what’s going on.

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

unrecognised external hard drive on Windows 10

Since you already reinstalled the drivers of the External Hard Drive, let's run the
Hardware and Devices troubleshooter as it can resolve your concern. You can do that by following these steps:

• 
  Press the Start button.
  
• 
  Type and select Troubleshooting.
  
• 
  Click on View all on the left panel.
  
• 
  Select and run the Hardware and Devices troubleshooter.
  

If the Hardware and Devices troubleshooter doesn’t resolve your concern, we suggest that you change the letter of the External Hard Drive. You can do that by following these steps:

• 
  Press the Start button.
  
• 
  Type and select Control panel.
  
• 
  Select System and Security.
  
• 
  Select Administrative Tools, and a new window will appear.
  
• 
  Double-click Computer Management, and a new window will appear.
  
• 
  Select Disk Management that is located under
  Storage in the left pane.
  
• 
  Right click on the External Hard Drive that is not showing on the File Explorer.
  
• 
  Select Change letter and network path, and a new window will appear.
  
• 
  Select Change, and choose the letter that you want for the External Hard Drive.
  

After changing the letter of the External Hard Drive, we suggest that you reboot your laptop for the changes to take effect.



Let us know how it goes.



Regards.

 

Western Digital Expands its Hard Drives and External Storage Solutions to 8TB

Western Digital Corporation, a world leader in storage solutions, today announced the expansion of its award-winning portfolio of performance storage solutions with 8 TB capacity drives for NAS, video surveillance and desktop external applications. Increasingly centralized, rich-content, which continues to grow in popularity among enterprises, small business and consumers alike, is driving demand for greater storage capacities.

Launching throughout the first half of 2016, My Cloud personal storage devices (My Cloud, My Cloud Mirror, My Cloud EX2 Ultra), My Book external hard drives (My Book, My Book for Mac, My Book Duo and My Book Pro), WD Red, WD Red Pro and WD Purple hard drives will all be designed with the new high-capacity configuration. Each storage solution offers purpose-driven engineering and HelioSeal helium-technology with the new 8 TB drives for maximum and efficient performance in the applications for which each model is designed.





"We are committed to integrating high-performance, high-capacity and high-quality drives into all of our solutions," said Brendan Collins, vice president of product marketing, Western Digital Corporation. "No matter what market or application, we have a solution - whether it's for small businesses, channel partners, enterprises or end-users. Our goal is to deliver the best and most competitive solutions on the market."

The increase to 8 TB or 16 TB (with two 8TB drives in RAID 0) capacity applies to the following WD products:

External Hard Drives

• My Book/My Book for Mac -- An external hard drive solution that provides complete backup and storage with USB connectivity.
• My Book Duo/My Book Pro - Dual-drive external hard drive solutions which provide ultra-fast storage in RAID-0 and complete backup and storage with USB and/or Thunderbolt connectivity and up to 16 TB capacity.
• My Cloud/My Cloud Mirror - A personal storage device that plugs into your router at home to provide consumers with their very own private cloud.
• My Cloud EX2 Ultra - As part of the creative professional series of My Cloud products, the My Cloud EX2 Ultra provides high-performance two-bay network attached storage.

Internal Hard Drives

• WD Purple - Engineered for 24/7, always-on, high-definition surveillance security systems that use up to eight hard drives and up to 32 cameras
• WD Red - Optimized for personal, home and small business NAS (network attached storage) systems
• WD Red Pro - Optimized for small business and enterprise class NAS systems with high performance and reliability.

Availability and Pricing
My Book and My Book for Mac 8 TB is currently available at select U.S. retailers, distributors and through the WD Store. Manufacturer's suggested retail price (MSRP) for the My Book 8 TB (model #: WDBFJK0080HBK) and the My Book for Mac (model #: WDBYCC0080HBK) is $299.99 USD.