Windows 10: External HD, recognized by PC but unable to initialize

Hello,

I have a 3,5 HD, from which I need to check some information. It was from an old PC I sold and kept the HD as an information backup. This HD has Windows 10 installed in it and there are Microsoft Office documents stored in it. When I plug-in the HD into a PC desktop USB port, Disk Management will recognize and display it. However, it will not initialize it. When I try to initialize it manually, checking options MBR or GPT it will not initialize. Disk management informs: This device is working properly. Device Started, Device configured and Device not migrated.

Is there any way to access the HD information? Formatting it is not an option.

Here you have a couple of messages from the Disk Management utility:

"Device SCSI\Disk&Ven_TO_Exter&Prod_nal_USB_3.0\000000 was not migrated due to partial or ambiguous match.
Last Device Instance Id: PCISTOR\Disk&Ven_RSP2STOR&Prod_RTS5208LUN0&Rev_1.00\0000
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FC00FFFFF120
Present: false
Status: 0xC0000719"

:)

 

Laptop suddenly stopped recognizing the external monitor

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
  

Hope the information is helpful. Keep us posted on the status for further assistance.

 

Windows Backup and Restore not recognizing external HD

I'm trying to create a disk image of my computer running Windows10 with this hard drive

My computer recognizes the drive, but Windows backup and restore doesn't.

So far, I reformatted the HD, and also verified that I have the most recent driver for my external HD

I also ran troubleshooting scan on Windows 10, and there was no issue.

I've read multiple threads regarding this issue, and I've done what were suggested.

Are there any other recommendations?

 

Bad External HD???

Hi Tom,

The error that you received when trying to connect or access data to an external hard drive can be caused due to the following:

• Corrupted USB driver is unstable or corrupted.
• Important Windows Update is missing.
• USB controllers are corrupted or unstable.
• Your external drive may be entering selective suspend.
• Motherboard needs to update its drivers.

In order for us to troubleshoot your concern, we recommend that you follow the steps provided on this article:
Error: “USB Device not recognized” when you try to access a USB external hard drive.
The article will be able to provide you with the steps that you'll need to perform in order to resolve this issue.

Let us know if you have other questions.