Windows 10: External HD with locked files/permissions

Hey guys, how are you? I recently formatted my computer and I'm having a problem with an External HD that has a lot of my personal files photos, videos, etc. After formatting the computer I kept it on Windows 10 and properly installing all the drivers, for some reason all the files on the External HD are locked. I can't open them, copy or delete them. There's a little symbol of a padlock on every file, and I've never activated bitlocker. However, in the file properties, there is an Encryption Enabled option, and there is a permission record for my name, referring to the pre-format compu

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External HD Connection Problem

I have attached an external HD to my computer running Windows 10 and it will not show up in my drive list. The properties shows it as Seagate.ink - what is an ink file and any suggestions as to how I can get it to work?

 

ERROR 0x80004005 while transfering file to external HDD

Hi,

To assist you better, I would like to know what exactly does that mean when you say you make changes to the properties.

As an initial troubleshooting step, I suggest you to check if the file that you are trying to copy has the appropriate permission to move or access it.

As an initial troubleshooting step, I suggest you to follow the below steps and check if you are able to take the full control of the folder or files.

• Right-click the file or folder, and then click Properties.
• Click the Security tab.
• Under Group or user
  names, click your name to see the permissions you have.
• The permissions for the selected user or group are shown in the lower portion of the properties dialog box.
• Assign yourself “Full control” permission by checking the box for “Allow” for Full Control and check if you can access the drive.

If the issue still persists, I suggest you to download the latest driver for the external hard drive from the manufacturer website and check if that helps.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

No permissions

Hi,

I would suggest you to right click on the user's folder for your profile and check if the permissions shows as "read only'. If this is the case, it might be causing the issue. In this case, I would suggest you to go to C:\User folder, right click on the
folder with your username and follow these steps:

• Open the properties of the main user profile folder where the files are located (such as Documents, Pictures, etc).
  
• Go to the Security tab and click Advanced.
• Check the box at the bottom of this window. It is labeled "Replace all child object permissions with inheritable permissions from this object" and then click Ok.
  

This does a one-time action that replaces the security on all the files/subfolders. It’s one-time, so you won’t find that box checked if you peek at it later. Try these steps and let us know the results for further assistance.