Windows 10: External HD's showing in device manager, and disk manager, can't access files

Apparently this has been a problem for a long time; why there's no fix is confounding and very disappointing.


No, I can't allocate a letter drive to the disks. Right clicking on them in disk management reveals no clickable menu items except delete volume or help.


This is not an upgraded Windows 10 it's a brand new Lenovo machine that came with this **** OS on it.

:)

 

external hard drive showing up in device management but not disk management

Hi,

I recently tried to use a brand new Seagate 2TB External HD, but it is not showing up. It initially showed up, but after I tried reformatting it to exFAT32, it disappeared from the disk management list.

I then tried:

• refreshing the disk management list,
• inserting into a different USB port,
• re-starting my computer, and
• uninstalling the device from device manager/letting it refresh,

I still can't see it. There is no yellow error in the USB controller list.

I'm on Windows 10.

Intel i5-3317U @ 1.7GHz

Any suggestions? Thanks!

 

Accessing Disk Management

Hi Hilary,

The issue that you’ve encountered regarding the Disk Management on your
Windows 10 computer may be caused by some configuration or some files are broken or missing on the system. To sort out your concern, we’d like to know the following information:

• Were there any changes that happened prior to the issue?
• If there's an error message, can you provide us a screenshot?
• What are the troubleshooting steps have you done so far?

Additionally, we suggest that you run the System File Checker (SFC) tool to scan and correct if there’s a possible integrity violation on the system. To do this, you may follow the steps provided on this
link. Once you’re on the page, you
may expand and proceed with the steps from the Windows 10, Windows 7, or Windows Vista option under the
Run the System File Checker tool (SFC.exe) section, and then complete the process. After completing the given steps, you may check if you’re able to access the
Disk Management on your PC.

We’re looking forward to your response.

 

Toshiba External USB drives not showing in Explorer or Disk Management Plug-in

Thank you for the update.

Looks like your system is unable to detect your external hard drive. Let's see if scanning for new hardware will fix the issue. Follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Device Manager and press Enter.
• Under Device Manager, select Action tab > Scan for hardware changes.
• Wait for your system to install the generic driver for your device and follow the on-screen instructions.

If the issue still persists, we suggest that you perform the following recommendations below:

• Plug in your external USB drives to other USB device port of your system.
• Use other USB cables for your external device to connect to your system.

Keep us updated and we will be glad to assist you further.