Windows 10: External Keyboard Not Recognized Upon Shutdown or Restart

Dear Microsoft Support Team, I am experiencing an issue with my external keyboard. Specifically, the keyboard is not being recognized by my system after I perform a shutdown or restart. I would appreciate your assistance in resolving this matter. Could you please provide guidance on how to troubleshoot this issue or if there are any specific settings or updates that need to be addressed? Any help or advice you can offer would be greatly appreciated. Thank you for your attention to this matter.

:)

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How to Unlock Drive in Windows 10: 5 Ways to Remove a Lock

 

Keyboard Not Recognized After Wake From Sleep

My Corsair K70 RGB keyboard is not recognized after waking my Windows 10 computer from sleep. The only way to get the keyboard working again is using any of the two options listed below:

1. disconnect and reconnect the keyboard to the two rear USB 2.0 ports
2. shutdown the computer and turn on again (restart did not resolve the issue as it appears there is no power to the keyboard following a restart)

Also, pressing any key on the keyboard does not wake up the computer from sleep. It can only be woken using the mouse or by pressing the power button on the front of the computer. The BIOS is configured to allow USB ports to wake the computer.

This was never any issue before in the past as the keyboard would always be recognized after waking from sleep, and if not using either the mouse or power button to wake from sleep, any keyboard press would wake the computer.

I ran Windows update, ensured that the latest keyboard firmware and Corsair iCue software is installed, reset the power plan settings to default for the Balanced power profile, but the issue remains.

I also checked Device Manager for any USB Root Hub issues, but everything seems fine.

I have not made any changes on my own to the computer, this all just stopped working all of a sudden. Any help would be appreciated.

 

Toshiba external hard drive not recognized

Hi Philip,

Thank you for writing to Microsoft Community Forums.

I understand that the external hard drive is not recognized by the PC. I appreciate your efforts in trying to resolve the issue.
It would be great if you can answer these questions to assist you in a better way.

• Did you try connecting the Hardrive to different USB Port?
  
• Does the Hardrive get detected if you try connecting it to a different PC?
  
• Are you aware of any changes made to the computer recently?
  

I suggest you refer and follow the steps mentioned in the KB article and check if that resolves the issueError:
“USB Device not recognized” when you try to access a USB external hard drive

Note: Ignore method 2 & 5 from the above article.

Let us know how it goes.

Regards,

Zaki