Windows 10: External mic doesn't allow me to use Movies and TV and Spotify

I bought the AT2020USB+ microphone recently. I plugged it into my Dell G3 laptop and Windows told me that it was set up successfully. I even uninstalled and reinstalled the mic's drivers just to be sure. However, when I use the Movies and TV app, only the first frame of the video plays and then it restarts in an endless loop until I close the app. Similarly, when I open Spotify on my laptop, I am not able to skip any songs, and the song name on the top left of my screen does not fade; it just stays there until I close Spotify.


I have found a few workarounds for this problem but they aren't ideal:


1. Set my default speaker to my laptop speakers instead of my headphones, then switch it back to my headphones. only works sometimes

2. Unplug my external mic, then replug it into my laptop.


I don't know if it's important, but my mic also has a headphone jack. I use my laptop's headphone jack, not my mic's.


If anyone can find a solution to this problem that would be greatly appreciated!

:)

 

Movies & TV app not working properly.

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

Hope it helps.

 

Windows 10 Movies & TV App: No Sound

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

Hope it helps.

 

Movies & TV

Please don't reset the app or do any those steps that the previous poster suggested, they're unnecessary and can cause other problems.

The first step to try is restoring your purchases from within the settings menu of the Movies & TV app.

Click the … then select Settings, select Restore my available video purchases.

Give it a few minutes to run, then go back to the Purchased tab and try playing the movie again.