Windows 10: External Mic Issues

I have an external mic that I use to record my podcast which worked fine when I first got my all in one desktop, just over a month ago. But now for some reason it is still being detected, but not taking in any sound. I have headphones which can insert into the mic directly and I can hear that it is still working and detecting sound, it is just not registering with the computer.I have since purchased another external mic, and the same issue is happening. Both are connected to the pc via USB.After running the troubleshooter, it says "Problems found", "Audio enhancement didn't load" and "fixed".

:)

 

USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.

 

External Mic (TECKNET 7.1 GAMING HEADSET) Problems

Hi Lyall,

For us to properly isolate the issue with your Mic that is automatically set to mute, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• When did the issue first begin?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

This issue might occur due to a sound card issue. As an initial troubleshooting, we suggest that you try updating your sound card driver to resolve it.

We look forward to your response.

 

Mic in earphones issue

Hello,

I have a Dell Inspiron 7567 gaming laptop. I have issues with external mic or mic in earphones or headsets. They used to work perfectly fine about till previous month or two.. I don't know what happened, now windows doesn't detected them.. Whenever i connect
any of my earphones with mic, which used to work perfectly with my laptop, the playback device is detected but the recording device isn't.. The Waves pop up appears where there no mic device listed.. neither in the windows sound settings.. Laptop's internal
mic works fine.. But doesn't detect external mic.. it appears as if i have not connected any mic..

Please help me out fixing this issue..

Thank you.