Windows 10: External microphone through audio jack not getting detected.

Hi,


I have a no-name brand pair of earphones which also have a mic. When I connect the earphones through the audio jack, the audio plays back on them without any issues, but the microphone which is being used is still the internal microphone which is there in my laptop earphones' mic has no issues, it works fine with my phone.


There is no option to switch to the earphones' mic in Settings > System > Sound > Choose your input device. The only option there is the default mic which is already in use.


Also, I tried to see recording devices from Control Panel > Sound > Recording > Show Disabled Devices but there as well, I am only seeing the default mic.


I have run the troubleshooter from Settings > Update & Security > Troubleshoot > Recording Audio, it asks me for which device am I facing issues, but shows only the default mic there as well.


I have reinstalled the audio driver from dell's site, but it hasn't worked.

I have made sure that Windows is up to date.


Is it that the hardware itself only supports playback and not recording? I am not sure how to confirm this, so I need help.


My device details :

Computer : Dell Latitude 3490

Windows 10 Pro

:)

 

Microphone not detected

I've run it, it says the problem was 'Generic audio driver'. But I don't actually feel any problems on playing audios. My problem was about external microphones not detected, this laptop wont detect any external microphones
plugged in, it will always use the internal microphone. I've done the troubleshoot (recording audio) and the troubleshoot said they can't detect the problem.

 

to about audio jack detection

when i plugged in audio jack ( headphone jack) , my pc can't detect the audio jack and sound (audio) is play external speaker.

 

Windows 10 not detecting devices plugged into 3.5mm audio jack. Please Help!

My problem with my Dell Inspiron 5558 laptop is that whenever I plug a device in, the computer does not detect anything is plugged in.

BEFORE ANYONE responds on solutions, let me make sure you understand the problem. I am
VERY specific. It does not DETECT anything plugged into the audio jack. Most people with issues with their audio jack have an issue where they will plug in headphones in the audio jack, but upon doing so, the audio will continue to
play through external speakers built into their laptop, and not through the headphones because they were not detected due to a driver issue. That is
NOT my issue. The headphone jack and all my audio drivers and all my Windows Audio services and related services are all functioning and have ALL been messed with to try to resolve my much weirder issue. For me, all devices plugged
into the audio jack work fine. It will stop playing audio through my speakers, and go to my headphone or earbuds, and work like it normally should, the problem is it does not KNOW that it is doing that. The computer still thinks that when it cuts the audio
from the external speakers and starts playing only into the headphones, that it is STILL playing through the external speakers. Why is this an issue? Well, all my audio devices have built in microphones, but unlike the speakers, the compute will NOT switch
over the microphone from the built-in webcam mic to the one plugged in into the audio jack, because it does not detect anything is plugged into the audio jack, despite playing audio through anything plugged into it.

One thing I noticed is BEFORE this issue occurred, any time I plugged anything into the audio jack, Windows 10 would prompt me with a notice asking me what I plugged into the audio jack, and those options listed
"Headphones with Mic" and "Skull-candy Headset" and stuff like that, and the audio BEFORE I select anything from the list would go to my headphones or earbuds, but only after selecting an option that had a microphone on it did the microphone
get detected and viewable through the available devices on my PC. When I plug something into my PC's audio jack now, it does not ask me that anymore, but still will play audio totally fine through whatever is plugged into it.

ALL of my drivers have been updated, uninstalled, reinstalled, disabled, enabled, and I have troubleshooted this by going into
"Services" and stopping and restarting Windows Audio and Windows Audio Endpoint Builder, and restarting my computer after all of these and every combination of these methods, as well as checking to see that the PC's 3.5mm headphone jack is working
properly with the correct drivers and that it is functioning properly, which it is. I cannot see any reason that this is a hardware issue, it appears to be something related to Windows that is not letting it detect anything is being plugged into the headphone
jack.

The PC uses Realtek High Definition Audio, and under "Playback devices", it is labelled as Speakers/Headphones. Under
"Recording", Microphone - Realtek High Definition Audio is the default device, and all of these are turned on, under properties nothing is disabled, at all. Everything is set to function totally fine.

What I would like as a solution is not for my microphone to work, I do not want ANY solutions that can fix my problem by explaining how to fix common audio problems for a PC when you plug something in and it does not work. Anything I plug in DOES work, but
not the microphone, because it does NOT ask me what I plugged in, and I cannot select it is a headphone with a microphone, so it will not switch over from the webcam mic to the headphone mic, nor can I do that manually because when I plug something in it does
not recognize I plug anything in at all despite properly functioning when I do to be able to do so.

Any potential solutions at all would be greatly appreciated, and thank you so much for reading.