Windows 10: external monitor is not recognized

My Dell laptop running Windows 10 does not recognize external monitor Insignia

:)

 

Laptop suddenly stopped recognizing the external monitor

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
  

Hope the information is helpful. Keep us posted on the status for further assistance.

 

Windows 10 won't recognize external monitor

I have a Lenovo Yoga 2 Pro with an ASUS MX279 external monitor. I just upgraded from 8.1 to Windows 10 and my computer does not recognize my external monitor. It doesn't look like ASUS has a Windows 10 driver on their website yet. Any suggestions on how
I can get my external monitor to work?

Thanks -

Alan

 

External Monitor cannot recognized

Hi,



Thank you for writing to Microsoft Community Forums.

1. What is the model number of the Insignia screen?
   
2. What is the model of your Dell system?
   
3. May I know the exact error message you are receiving on the screen?
   

I would suggest you to follow the methods below and get back to us with the results.



Method 1: Set up dual monitors on Windows 10.



Please refer the article to
Set up dual monitors on Windows 10
and check.



Method 2: Troubleshoot external monitor connections in Windows 10.



You can refer the guided walk-through to Troubleshoot
external monitor connections in Windows 10.



We await your response.



Thanks,

Suman.B

Microsoft Community - Moderator