Windows 10: external monitor looks zoomed in each time laptop is started. have to disconnect from...

Discus and support external monitor looks zoomed in each time laptop is started. have to disconnect from... in Windows 10 Gaming to solve the problem; using 2x 27 inch monitors. shouldn't be due to monitors as happened to both. and even connecting to one monitor at a time. using surface laptop 3.... Discussion in 'Windows 10 Gaming' started by Daniel_tan, May 6, 2024.

  1. external monitor looks zoomed in each time laptop is started. have to disconnect from...


    using 2x 27 inch monitors. shouldn't be due to monitors as happened to both. and even connecting to one monitor at a time. using surface laptop 3. happens even using dongle with multiple USB ports and HDMI port as well as connecting HDMI directly.

    :)
     
    Daniel_tan, May 6, 2024
    #1

  2. Laptop suddenly stopped recognizing the external monitor

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

    I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on “Hardware and Devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, May 6, 2024
    #2
  3. Laptop External Monitor Disconnects and Reconnects Continuously

    I have a Lenovo T520 laptop with integrated Intel HD3000 graphics card and a discrete NVidia NVS4200M graphics card as well. I have a Planar PX2710MW 27 inch monitor connected via VGA (the only option on this laptop) configured to extend the desktop . After
    upgrading to Windows 10, both the laptop LCD and external monitor appeared to work as normal (still showing extended desktop). Unfortunately, after a couple of minutes the external monitor blacked out (disconnected - says no signal for a couple of seconds),
    and then the laptop monitor resets with the full desktop showing. About 2 seconds later the external monitor reconnects and the laptop monitor resets and now the extended desktop is back. If this happened once it would have been ok, but it happens about
    every 5 minutes (varies - sometimes several times a minute or can be stable for 10 minutes and the starts happening again). The icons also keep rearranging on the external monitor so sometimes they're on the left, sometimes on the right...lol. I have tried
    updating the NVidia drivers to the latest (353.62), but no joy. I have disabled the NVidia card in the laptop BIOS and the problem persists with only the Intel HD3000 card active. Intel does not have a newer version of the driver available other than the
    one included in Windows update at Windows 10 launch (9.17.10.4229 July 25 2015), so there is nothing to update there. Anybody have any suggestions? This is beyond annoying when you're trying to do anything meaningful.

    Thanks!
     
    Drunkwithpower, May 6, 2024
    #3
  4. Junaid_A Win User

    external monitor looks zoomed in each time laptop is started. have to disconnect from...

    Primary monitor blacks out after disconnecting from external

    Hi Oscar,



    Thank you for writing to Microsoft Community forums.



    • Are you aware of any changes that happened on the computer prior to this issue?


    This issue could be due to the display setting corruption that only affected the primary display when disconnected from the secondary.



    I suggest you to try the steps listed below and check if it works for you:

    • Press ‘Win + R’ keys on the keyboard together to open the Run dialog box and type the following into the Run box:
      appwiz.cpl
    • Uninstall Intel HD Graphics Drivers and exit
      Programs and Features.
    • Right click the Windows icon on the taskbar and choose
      Device Manager
      .
    • Expand Display Adapters and right click on
      Intel HD Graphics Display Driver.
    • Click on Uninstall and check the box
      Delete the driver software for this device.

    • With the external monitor connected, reboot the machine.
    • Once the machine boots into the desktop, disconnect the external monitor and check if the issue persists.


    Hope it helps.

    Regards,
     
    Junaid_A, May 6, 2024
    #4
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