Windows 10: External Monitor Problem

I have a Dell Latitude E5540 on Windows 10 and have a problem with adding an AMW monitor which I previously used with this computer for years without a problem. Had to replace the capacitors in the monitor and now have something weird going on. I can use the monitor on my older Dell Precision computer running XP but not on the Latitude. I was able to eventually get the AMW monitor on a 60 Hz refresh rate and now it runs on the Latitude but only in duplicate screen operation, If I switch to using only the external monitor the screen goes black. I noticed that in one of the set up screens, t

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External monitor blanking often

Hi,

Please answer these questions to assist you better.

• What is the make and model of your computer and external monitor?
• Have you installed all pending Windows and driver updates?
• Do you get any error message?

I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

Step 1: I would suggest you to check and install any latest Windows Updates available.

• Go to Start and then Settings.
• Click on Update and Recovery.
• Check for updates under
  Windows Updates.
• Restart the system and check if the issue is resolved.

Step 2: Please refer to the following Wiki article created by
Andre Da Costa on How to: Install and Update drivers in Windows 10.

http://answers.microsoft.com/en-us/...ndows-10/a97bbbd1-9973-4d66-9a5b-291300006293

Do let us know if you still get random black screen in the external monitor. Thank you.

 

External Monitor with Quicken

Hi Mark,

It is possible that the display resolution automatically adjusts after connecting to an external monitor. For us to properly isolate this issue, we have some questions for you:

• Are you experiencing the same issue even without using the Quicken tool?
• Have you checked if the display resolution settings of the Surface device and the external monitor is the same?
• Have you tried checking for a graphics device driver update?
• What troubleshooting steps have you done to isolate the issue?
  

We're looking forward to your response.

 

Laptop External Monitor Problem

Thank you once again, I will explain:

• Today 10th November 2016 - After monitor eventually successfully connects to my HP laptop, in my absence when the laptop/monitor powers off, I get NO re-connection problems during the day
• Tomorrow 11th November 2016 - After laptop and monitor has been restarted following, shut-down, power offs(laptop + monitor) I will be stuck once again with exactly the same problem

In my display settings each morning, my HP laptop shows it is connected to my external monitor, however there is no display on the external monitor for a vast amount of time, just randomly suddenly appears.?