Windows 10: External monitor screen not fully expanded

Discus and support External monitor screen not fully expanded in Windows 10 Gaming to solve the problem; I have just installed my new laptop 15 inch which is running Windows 11. It is connected via an HDMI cable to an external monitor.This is the same set... Discussion in 'Windows 10 Gaming' started by SouthEssex, Mar 3, 2025.

  1. External monitor screen not fully expanded


    I have just installed my new laptop 15 inch which is running Windows 11. It is connected via an HDMI cable to an external monitor.This is the same set up that I used for my old 7 inch Windows 10 laptop however in the case of this set up the display on the external monitor was full size whereas the same monitor is only displaying the screen in the same size as the laptop.How can I get the external display to utilise the full screen?

    :)
     
    SouthEssex, Mar 3, 2025
    #1
  2. Pavan_N Win User

    External monitor blanking often

    Hi,

    Please answer these questions to assist you better.

    • What is the make and model of your computer and external monitor?
    • Have you installed all pending Windows and driver updates?
    • Do you get any error message?

    I suggest you to install all pending Windows updates in your PC and also update Display drivers. Follow the steps below.

    Step 1: I would suggest you to check and install any latest Windows Updates available.

    • Go to Start and then Settings.
    • Click on Update and Recovery.
    • Check for updates under
      Windows Updates.
    • Restart the system and check if the issue is resolved.

    Step 2: Please refer to the following Wiki article created by
    Andre Da Costa on How to: Install and Update drivers in Windows 10.

    Redirecting

    Do let us know if you still get random black screen in the external monitor. Thank you.
     
    Pavan_N, Mar 3, 2025
    #2
  3. Windows 10 External Monitor only :: How to set Portrait orientation?

    Thanks Elise,

    I surmise the need for step recorder is not common enough to justify enabling the option for Intel driver.

    Screen Capture Mouse Cursor position on External Monitor is why I create this post.

    When it cannot capture Mouse Position, I use Steps Recorder but it records both Displays...

    My Screen Capture is used for following:

    1. Power Automate Cloud
    2. Office 365
    3. communicate to Tech Support
    Hoping Microsoft would add features to next version of

    1. Step Recorder
    2. Snip App(s)
    3. Windows Display setting
    Assuming most users like me need

    1. Mouse cursor position captured by Snip App(s)
    2. External monitor, when used, is often
      1. to extend Display
      2. used for important task(s)
      3. App such as Office is on External Display
      4. Laptop monitor for secondary task(s)
      5. Step Recorder is to demo use of Single App, therefore External Monitor
      6. Portrait oriented for capturing web pages like Power Automate
    Kind Regards,
     
    panes-rubrics.0l_icloud.com, Mar 3, 2025
    #3
  4. External monitor screen not fully expanded

    Windows 10 External Monitor only :: How to set Portrait orientation?

    Thanks Elise,

    I found more links which suggest

    1. turn one of the monitor
    2. feedback to Microsoft
    Using Steps Recorder on Two monitors. (microsoft.com)

    How to limit Problem Steps Recorder to single - Microsoft Community

    I need assistance on both suggestions; how to

    1. turn off laptop monitor?
    2. locate feedback hub on Cortana?
    My workaround is to use PowerPoint Screen Recorder but this need additional screen capture.

    The reason for Screen Recorder is Windows 10 Mouse Cursor for Office Menu item disappear when select Screen Capture App. It is cumbersome to show Tech Support what is selected on Office App on captured screen...

    Thanks Ahead!
     
    panes-rubrics.0l_icloud.com, Mar 3, 2025
    #4
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External monitor screen not fully expanded

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