Windows 10: External Mouse and Volume Keys on External Keyboard Stopped Working

Discus and support External Mouse and Volume Keys on External Keyboard Stopped Working in Windows 10 Drivers and Hardware to solve the problem; I've been using an external mouse and keyboard with my laptop for a while now. A few days ago, the mouse stopped working. It's a wired mouse and the... Discussion in 'Windows 10 Drivers and Hardware' started by purplewalrus, Feb 26, 2018.

  1. PURPLEWALRUS
    purplewalrus Win User

    External Mouse and Volume Keys on External Keyboard Stopped Working


    I've been using an external mouse and keyboard with my laptop for a while now. A few days ago, the mouse stopped working. It's a wired mouse and the red light comes on when it's plugged in. At the same time, the top row of keys on my wired keyboard stopped working (the volume controls, mail button, home, customizable buttons, etc.). When I plug the mouse in, it appears under Other Devices in the Device Manager, listed twice as a USB Input Device. When I try to update the driver automatically, it says Windows was unable to. The mouse doesn't work in safe mode. I tried a wireless mouse as well and it doesn't work either. My external keyboard shows up under keyboards as an HID Keyboard Device and Windows says the best drivers for my device are already installed. I've tried all three USB ports and the mouse works on another computer. The built-in keyboard and touch pad on my laptop still work fine. What else can I do? Thanks in advance.

    :)
     
    purplewalrus, Feb 26, 2018
    #1
  2. GJJF
    GJJF Win User

    Volume Control/Playback Problems.

    Hello. Last week, external volume/playback controls stopped working on my Windows 10 desktop.

    1. My headphones have a volume dial and play/pause buttons. These aren't working.

    2. The keyboard has volume buttons and play/pause/stop buttons. These aren't working. The other optional keys (like SLEEP, MY COMPUTER, etc. are working just fine.

    I can change the volume via the taskbar just fine. It just seems to be the external volume/playback controls.

    Thanks for any help you can give!
     
    GJJF, Feb 26, 2018
    #2
  3. SATISH KUMARSINGH
    SATISH KUMARSINGH Win User
    touchpad and inbuild keyboard is not working on windows 10 but functionkeys work

    touchpad and inbuild keyboard is not working on windows 10 but function keys work external mouse and keyboard works smoothly
     
    SATISH KUMARSINGH, Feb 26, 2018
    #3
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External Mouse and Volume Keys on External Keyboard Stopped Working

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