Windows 10: external mouse problem

I have a hp laptop. The cursor is showing but my usb external mouse isn't showing in device manager neither working on this laptop. I have tried trouble shooting and restarting but nothing happened. The usb port is working with other mouses, and the mouse is working in other pcs rightly.Suggest me a solution.

:)

 

Wireless Mouse stops working when external HDD plugged in to USB3 port

I have a minor but annoying problem and can't find a solution....

My wireless mouse stops working when an external USB3 HDD is plugged in to USB3 port. The mouse is about 3 feet away from the receiver.

My mouse is a Logitech M310.

• I don't have the problem if a USB 2 external HDD is connected to either a USB2 or USB3 port.
• I have moved the mouse receiver to different ports on both the front and back of the computer but this doesn't change anything.
• If I move the mouse very close to the receiver (a couple of inches), it works so it seems that the wireless range is reduced when the USB3 HDD is plugged in.
• If I connect a wired mouse, it works fine.
• I have 2 USB3 ports and the problem is the same on both.
• If the USB3 HDD is connected to a USB2 port, the mouse works normally.
• I changed the battery in the mouse but this didn't help.
• the USB3 HDD is a WD Passport that is self powered through the USB port.

Any suggestions?

 

Windows 10 Mouse Problems

There's a possible answer in the Windows 8.1 forum at the thread Redirecting Restores some faith as the person who answered
is a Microsoft person. That restored faith severely taxed for this being an 8.1 problem that goes back at least 2 years and somehow made it in to the next major revision.

This issue might occur due to corrupt mouse settings.

I would suggest you to make sure that the mouse settings are enabled on the Startup tab.

Follow the methods:

Method 1:

I would suggest you to check if the mouse software is running at the Startup or within the startup list. Follow the steps:

• Press Windows+R keys and type “msconfig”. Hit Enter.
• Go to Startup tab and locate the mouse software (could be Unifying software). Check the box besides the mouse icon and click on OK.
• Make the required changes for the mouse setting (swap mouse buttons) and then restart the computer.

Check if that fixes the issue. If not, proceed to the next method.

Method 2:

Let’s make the required change to swap the mouse click settings from registry and check if it resolves the issue. Follow the steps:

• Press Windows+R keys and type “regedit”. Hit Enter.
• Navigate to the following location:

Computer\HKEY_CURRENT_USER\ControlPanel\Mouse\SwapMouseButtons

• Change the key for SwapMouseButtons from ‘0’ to ‘1’.

Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added
protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, you can refer to the following steps to back the registry files on the computer:

• Press Windows and R key to open the run box.
• Type ‘regedit’ and press Enter from the keyboard.
• Open the File option on the menu bar.
• Click on Export and save the file with a name on the desktop.
• If you want to restore the file, you can do so by double clicking the file that you have saved on the desktop.

Restart the computer.

 

external wired mouse moving wrong direction

Hi,

To better assist you, please clarify the following:

• 
  Have you tried using
  a different external mouse and see if the same issue will occur?
  
• 
  Did you make any changes on your computer before the issue started?
  
• 
  What troubleshooting steps have you tried so far?
  

Regards.