Windows 10: external mouse

I'm using Windows 10 on my laptop and my external usb mouse has stopped working. Please help!

:)

 

external wired mouse moving wrong direction

Hi,

To better assist you, please clarify the following:

• 
  Have you tried using
  a different external mouse and see if the same issue will occur?
  
• 
  Did you make any changes on your computer before the issue started?
  
• 
  What troubleshooting steps have you tried so far?
  

Regards.

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.