Windows 10: External Seagate Hard Drive not showing in File Explorer

My Seagate Plus Hard Drive was working fine, I went on a trip and took it with me. It was in a padded case and protected. I tried to plug it into my laptop which is running Windows 10, and it wouldn't show up in File Explorer. I came home and tried it on the computer that it was running perfect, also windows 10, and it won't show up in file explorer. I have made sure that all updates have been updated, I have uninstalled the driver and reinstalled it, I have tried disk Part, and it asks for a volume when assigning a drive letter. I looked in Disk Management, and there is no volume listed. In Disk Management, the drive is listed with no letter. I tried to initialize it and I get a dialog box that states it isn't ready. It is showing "Not initialized" and Unallocated in Disk Management with no assigned drive letter. I have searched how to make it ready, but no one answers it. I don't want to lose the data stored on this drive, so how can I get it off?

:)

 

Cannot find (Seagate) external hard drive in File Explorer.

Hi,

Thank you for updating us on the issue.

To understand the issue better, please provide us more information.

1. I would recommend you to check in Disk management, if the (Seagate) external hard drive is detecting in Disk management. Follow the below steps:

a. Press Windows Key + R and type diskmgmt.msc and hit
Enter.

b. Check if the system is detecting (Seagate) external hard drive and let us know.

2. What exactly happen when you try to access on the hard drive? Do you receive any error message/error code?

Awaiting your response for further assistance.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

Retrieve the files on Seagate external hard drive

Original title: Seagate external hard drive

How do I retrieve the files I have on my Seagate external hard drive?