Windows 10: External USB SSD keep disconnecting automatically on USB 2.0 port

Discus and support External USB SSD keep disconnecting automatically on USB 2.0 port in Windows 10 Drivers and Hardware to solve the problem; Hi there, I have HP EliteBook 840 G2 running Windows 10 pro and I have a Samsung T7 SSD Samsung T7 500GB Up to 1,050MB/s USB 3.2 Gen 2 10Gbps, Type-C... Discussion in 'Windows 10 Drivers and Hardware' started by Apoorv_Pandey_, Mar 22, 2021.

  1. External USB SSD keep disconnecting automatically on USB 2.0 port


    Hi there, I have HP EliteBook 840 G2 running Windows 10 pro and I have a Samsung T7 SSD Samsung T7 500GB Up to 1,050MB/s USB 3.2 Gen 2 10Gbps, Type-C External Solid State Drive Portable SSD GreyMU-PC500T I recently purchased it's brand new and I use this on my Mac and Windows it works fine. But I noticed that It only works on my USB 3.0 port on windows when I connect with USB 2.0 port it get disconnected after 2-3 seconds. I have my friend's laptop with USB 2.0 ports but it works fine in his laptop. I tried using other USB Device like thumb drive and Mouse it works flawlessly. Port is clean I tried USB Selective suspending off. But got no solution. The SSD Only take 5V input to work It works well with my Android device too. Help me out. Thanks!

    Specifications below:


    Device name 840-G2

    Processor IntelR CoreTM i5-5200U CPU @ 2.20GHz 2.20 GHz

    Installed RAM 12.0 GB 11.9 GB usable

    Device ID EFB9682F-53F0-4330-A97A-CFB88F220CA8

    Product ID 00342-50361-93445-AAOEM

    System type 64-bit operating system, x64-based processor

    Pen and touch No pen or touch input is available for this display



    Edition Windows 10 Pro

    Version 20H2

    Installed on ‎03-‎Dec-‎20

    OS build 19042.868

    Experience Windows Feature Experience Pack 120.2212.551.0

    :)
     
    Apoorv_Pandey_, Mar 22, 2021
    #1

  2. Internal USB 3.0 to external USB 3.0

    Not sure where to post this....
    I have a case that has 1 USB 2.0 and 2 USB 3.0 ports, a motherboard that only has external USB 3.0 support, and girls in my house that will not understand that only the USB 2.0 port works. So, I'm looking for a way to run a connector from the internal 3.0 connector from the case, out the back and plug into the 2 3.0 on the back I/O panel. I have found some on e-bay, but they are coming from China and I can't seem to find the right length that would look good as well.
    Suggestions?
    Case is a white Nanoxia Deep Silence 4 (has water cooling ports to run cables through)
    Motherboard is an Intel DH67GD (has 14 USB 2.0 ports!)
     
    thebluebumblebee, Mar 22, 2021
    #2
  3. spapakons Win User
    USB Port Oddities


    Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:


    External USB SSD keep disconnecting automatically on USB 2.0 port [​IMG]


    Then select Browse my computer for driver software (LAST option) :


    External USB SSD keep disconnecting automatically on USB 2.0 port [​IMG]


    The select Let me pick from a list of device drivers on my computer (LAST option) :


    External USB SSD keep disconnecting automatically on USB 2.0 port [​IMG]


    Then select the standard driver from the list and click next:


    External USB SSD keep disconnecting automatically on USB 2.0 port [​IMG]


    Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

    I hope this is detailed enough...
     
    spapakons, Mar 22, 2021
    #3
  4. boromaill Win User

    External USB SSD keep disconnecting automatically on USB 2.0 port

    Will external ssd be slower with Usb 3.0 than with usb c 3.1 gen 2?

    I want to buy an external ssd Samsung T3 and everywhere on You tube there are speed test showing around 400 MB s on read and write when testing it on usb c 3.1gen 2. Iam curious what the real speed would be when connecting it to my older usb 3.0 port on my motherboard.
     
    boromaill, Mar 22, 2021
    #4
Thema:

External USB SSD keep disconnecting automatically on USB 2.0 port

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