Windows 10: Extra Administrator Account I Can't Get Rid Of!

I have been having some issues. And in the end, this will be about my adminsitrative account.

I was trying to enable wake on lan. And it was't working. I enabled wake on lan in the bios. But one issue I had was trying to click to prevent windows from shutting down my usb drive (which runs my network usb stick). The option was greyed out. I also couldn't prevent windows from shutting down my network card.

I went to my cmd and typed powercfg -devicequery wake_armed

It turns out my network card was not on the list. I tried to manually add it and my cmd said I did not have sufficient privileges. I ran CMD as administrator. I'm the only account on my computer, so I found it weird.

So I went to this youtube video that told me to go to safe mode, and my cmd from there, and type innet user administrator /active

and then type net user administrator password and press enter.

After I did that, not only is my issue not fixed, but now I have a secondary user account I can't get rid of.

1: Can you help me figure out how to get rid of this user account.

2: Can you help me figure out why my usb network stick wasn't on the list, and help me gain full administrative privileges?

I'm using a HP Z220 with an old i7, 12 GB of RAM. And a usb network adapter.

I just want to get wake up on lan working. I'm trying to find a wake to wake up my work computer (A computer I own... I work as a Youth Pastor at a church), and I want to wake it up at my home, so I can game. I do some gaming sometimes with youth and playing from my Android tablet via steam link would be awesome. But unfortunately it can't see my computer when it sleeps, and my usb network adapter turns off everytime it sleeps.

I Don't want to waste all of that work power by leaving my computer on 24/7.

Anywhat, any ideas on how to get rid of the account, and then how to fix my other administrative issue, so I can help wake on lan to work?

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Phantom Account or extra user account is getting generated in Windows 10 while giving administrative privilege to a user account.

Hi Ron,



Thank you for posting your query on Microsoft Community.



I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if there is change in user settings.

To assist you better, please provide us the below information:

• Have you made any changes to the computer prior to the issue?
• When you say that "The two accounts, myself and Victor’s, were also there", is the victor's user account a Local Account or Microsoft Account?

Refer to the below steps and check if it helps.

Step 1: I suggest you to try to check for the phantom account by logging in as Administrator account and then try to remove the extra account.

1. Click on Search bar.

2. Then click on "User Accounts" without the quotes in the search bar and click on it.

3. Click on Manage another account.

4. Check if extra account is present or not. Then try to delete it.

Step 2: Try to perform below steps to disable user login screen and to login without entering the user name and password.

1. Click on Search bar.

2. Type "Power Options" without the quotes in the search bar and click on it.

3. Then click on Require a password on a wakeup.

4. Click on Change settings that currently unavailable.

5. Click on Don't require a password.

6. Click on Save changes.

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

Deleting an administrator account

Hi Imat,

Kindly follow the steps below to resolve this concern:

Step 1: Remove pin from your administrator account. Here's how:

• Log in the administrator account.
• Go to Settings.
• Select Accounts.
• Go to Sign-in options.
• Under PIN, click on Remove.
• Tap Remove to confirm.
• Type in your administrator password to verify.
• Hit OK.

Step 2: Make your local account as an administrator account by following the steps below:

• Log in your local account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Select Change account type.
• Under Account type, select Administrator.
• Hit OK.
• Restart your computer and sign in with your administrator account.

Step 3: Remove the old administrator account. Please follow the steps below:

• Log in the new administrator account.
• Go to Settings.
• Select Accounts.
• Go to Family & other people.
• Click on the admin account you want to remove and hit Remove button.
• When you see a confirmation dialog, select Delete account and data.

Hope this information helps. In case you need further assistance, kindly reply to us.