Windows 10: F11 key activates at random

For whatever reason, my f11 key activates at random, and always whenever I tab into a youtube video, I don't know how, but it's only when I do that, and if you've seen my other question my fn lock is stuck on it turns on airplane mode so it disconnects the Bluetooth mouse I'm using and turns off the internet, I don't know how or why it happens, and I didn't do anything to it. I use a HP Pro x360 Fortis 11 inch G10 Notebook PC, with Microsoft Windows 10 Enterprise. It's a school computer so it's probably something related to the borderline malware they force onto the computers. To be more spe

:)

 

F11 does not work

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the F11 key not working as it should be. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Did you try F11 along with FN key on the keyboard?
  
• Was there a major change or an update on your system, prior to which you weren't facing this issue?
  
• Are you trying to use F11 for full screen function or any other function?

However, we would suggest you to perform these steps.



Uninstall and Reinstall the drivers.

1. Press Windows + X, select
   Device Manager.
   
2. Expand Keyboard device.
   
3. Right click on all the listed devices, then select
   Uninstall device.
   
4. Check the box beside Delete the driver software for this device.
   
5. Click Ok and restart the PC.
   
6. Then check you still have the issue.

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Re-Enable F11

Aditya_Roy

• Microsoft Agent
  
  |
  
• 
  
• Moderator
  

Replied on June 26, 2019

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the F11 key not working as it should be. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
  
• What is the make and model of the PC?
  
• Did you try F11 along with FN key on the keyboard?
  
• Was there a major change or an update on your system, prior to which you weren't facing this issue?
  
• Are you trying to use F11 for full screen function or any other function?
  

However, we would suggest you to perform these steps.



Uninstall and Reinstall the drivers.

1. Press Windows + X, select Device Manager.
   
2. Expand Keyboard device.
   
3. Right click on all the listed devices, then select Uninstall device.
   
4. Check the box beside Delete the driver software for this device.
   
5. Click Ok and restart the PC.
   
6. Then check you still have the issue.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

THIS RESOLVED MY ISSUE! TY ADITYA!

 

ASUS Q525UA notebook can not full screen using F11 key, so how then?

So that's odd. Usually on a notebook you would either press F11 alone or Func (Fn on some notebooks) in combination with F11 to activate the "real" F11 function key.

The fact that you are seeing volume control for both methods, although one looks different, tells me at least that pressing F11 in combination with Func is doing something different. My suspicion is that some program has taken over the F11 key for use as a volume control.

Here is something you might try:

1) First determine whether pressing a function key by itself activates the actual function key or the "special" function for the laptop. Maybe the brightness control is a good test. For example, on my laptop, F2 and F3 are brightness down and brightness up. If I press just the F2 or F3 key the brightness is changed so I know that I have to press Fn + F2 or Fn + F3 to get the actual F2 or F3 key activated.

2) Open task manager to the Processes tab to see if you can spot a particular program becoming active when you press F11 or Func + F11 (whichever the "real" F11 is). Maybe that will help you to determine what program has hijacked F11.

3) Once you determine what program has taken over F11, check the help or documentation for that program to see if you can disable the volume control in that app or assign that capability to another key combination.

4) Another method might be to perform a clean boot to verify that something is indeed hijacking the F11 key

Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts