Windows 10: Facebook currently having issues

We’re aware that some people are currently having trouble accessing the Facebook family of apps. We’re working to resolve the issue as soon as possible.

We're focused on working to resolve the issue as soon as possible, but can confirm that the issue is not related to a DDoS attack.


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facebook

Hello narendrapatel1980:



Thank you for posting to the forum regarding the issues you are having using Facebook chat on your phone. We may need more information regarding exactly what you are seeing, what is working with Facebook and what is not working. Below you will find a couple
troubleshooting steps for Facebook issues, we hope they will help.



The first thing we suggest you do when a Facebook account is not working as it should is to remove the Facebook account from your phone. After you have removed the Facebook account from your phone, uninstall the Facebook application, if currently installed.
Once you have deleted the account from your emails + accounts settings we suggest you unlink the Microsoft account and Facebook account and then relink them. You can manage this from
http://accounts.live.com. Once you are signed in here go to
permissions > manage other accounts > edit > remove this connection completely. At this point I would suggest you sign out of this site and then sign back into the account and relink the Microsoft account and the Facebook account.



Once you have completed the above steps, go to the phone and tap settings > applications > Internet Explorer > delete history > restart the phone. After the phone reboots, add your Facebook account back to the phone and reinstall the
Facebook application. Go to the messaging application to see if you are able to start a Facebook chat.



If you continue to have issues please provide the following details:

• Do you receive any error messages or codes?
• Do you see your friends listed? Are they showing as Offline?
• Do you see anything different when viewing your Facebook friends via the application?
• What country are you located?
• What is the current OS version running on your phone, tap settings > about > more info.?

Please let us know if you have any other questions or concerns.



Mark W.

 

Facebook website freezes while opening in Internet Explorer. How to refresh the current webpage?

Hi Jeff,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if facebook website has compatibility issues.

To assist you better, please provide us the below information:

• Is this issue specific to facebook website? Are you facing any issues while accessing facebook website through another website?
• Are you getting any error message?

I suggest you to hit on F5 key which is listed in function keys, it will refresh the current webpage.

Refer to the below steps and check if it helps.



Step 1: I also recommend you run Internet Explorer performance troubleshooter and check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes in the search bar and click on
Troubleshooting.

3. Then click on View All on the left panel of the screen.

4. Click on Internet Explorer Performance.

5. Click on Next and follow the prompts to run the troubleshooter.

Step 2: I suggest you to add the facebook website in compatibility view mode and check if it helps.

1. Open Internet Explorer.

2. Then click on Gear symbol or Settings.

3.Click on Compatibility View settings, type "facebook.com" without the quotes in the box and click on
Add.

4. Click on Close button. Then close Internet Explorer and open again.

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.

 

merging facebook with current contacts

Thanks!! i messed around with it more. it turned out i had to add my facebook account to the phone. Then open up the People and go into settings and filter contact list. I basically unchecked facebook and when i went back to see my contact list...all
the other facebook friends were gone and all was left was my current contacts merged with the right facebook profile.