Windows 10: Facial Recognition Windows Hello issues - Thinkpad with Windows 11

Hello, I have a Lenovo thinkpad running windows 11. My camera works when I open the camera app, but when I try to set up facial recognition windows hello, but when I try to set up with "improve recognition" I get the message that Sorry Something Has Gone Wrong, couldn't turn on the camera make sure it's working properly. I have already disabled Enhanced Windows Biometric Security.

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Windows Hello Facial Recognition Security Issue

Hi

I'm on Windows 11

Windows Hello Facial Recognition Work.

I use Windows Hello Facial Recognition for Windows Session Login AND Passkeys.

But there is a big security issue!

If i die, anybody/family can scan my face to unlock my Windows Session, and access to all my datas.

That i don't want!

What i want :

Windows Hello Facial Recognition to use Passkeys ONLY.

2 Solutions :

1) Desactivate Windows Hello Facial Recognition at Windows Session Login ONLY -> ( mean Force PIN )

2) Use some 2FA with Windows Hello Facial Recognition at Windows Session Login ONLY

How to make one of this two solutions to work?

 

Facial recognition

Hello Bill,

We need to do further investigation on your concern so that we will know why the facial recognition quit working:

• Have you recently made any changes/updates prior to this issue?
• Is there an error message when you try to sign using facial recognition?
• What is the make and model of your computer?

In the meantime, I would suggest that you perform the troubleshooting steps in this
article.

We will wait for your response.

Regards.

 

facial recognition

Hello,

Facial Recognition was developed as part of the new security features of Windows 10. We would like to confirm if you are
trying to turn off the Facial Recognition feature for Windows Hello or for the
Windows 10 Camera app?

If you are requesting to turn off the Facial Recognition feature for Windows Hello, you can follow these steps:

• Go to Settings.
• Select Accounts.
• Click Sign-in options.
• Under Picture password, click Remove.

However, we have yet to include the option to turn off Facial Recognition feature in Windows 10 Camera app. We suggest that you
submit a suggestion to our Feedback Hub. Your feedback helps us continually improve your experience with our products. To submit a feedback, follow the instruction below:

• Open the Windows 10 Camera app.
• Click the Gear icon located at the upper right corner of the screen.
• Scroll down, click Send Feedback.

Let us know if you have other questions.