Windows 10: Facing an issue with simultaneously playing audio from two apps on Windows 10

So I just got my Sony WH1000XM3s Bluetooth Headphones and for some reason I'm not able to play audio on YouTube and Spotify simultaneously. I usually use Spotify with low volume in the background whilst attending classes on Zoom so this does come as a bummer. Are there any fixes to this? I had a pair of HD598s and I had no problems with them in this aspect.

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:)

 

Intermittent audio with Windows 10

Hi Larry,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you facing issues with sound in iTunes, do let us know the following to assist you better:

• Is this issue specific only to iTunes and particular file?
• Are you facing any issues with sound in operating system?
• What exactly do you mean by reloaded iTunes?

As a basic troubleshooting step, I suggest you to
Run Playing Audio Troubleshooter.

This troubleshooter is an automated Windows 10 in-built tool which finds and fixes the common issues with the playing audio on your device.

Steps:

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on View all in the left pane of the window and click on
  Playing Audio.
• Follow the On-screen instructions.

For further reference:Fix sound problems





Hope it helps. Reply to the post with an updated status of this issue and required information to assist you further.

 

Windows 10 simultaneous A2DP streams playing different Audio?

Dear Darshan,

thank you for your reply!

I'm using

• a Samsung Notebook Type NP700Z7C-S01DE
• Windows 10 Pro, Version 1511, Build 10586.545
• with an integrated Intel Wireless Bluetooth Adapter (Driver Version 18.1.1525.1445)
• Microsoft Bluetooth LE Enumerator Version 10.0.10586.212
• Microsoft Bluetooth LE Enumerator Version 10.0.10586.545
• and two Bluetooth-Audio Modules
  • Manufacturer: Microchip
  • Name: RN-52-EK (Evaluation Boards)
  • They use Microsoft Driver Version 10.0.10586.545

These Bluetooth Modules (referred to "Module 1" and "Module 2" in my initial post) provide (among others) the Bluetooth A2DP profile and therefore are registered in the PC as Sound Devices (Headsets):









Now the situation is as follows:

• Both RN52 work fine
  
• I can select either of them or the Notebooks Realtek Soundcard as standard

However, my intention is to use BOTH RN52 simultaneously. I'm evaluating the possibility to use multiple Bluetooth Sound Devices at the same time to build a Windows based Multichannel Audio System.
We need to play different Audio Streams on different Bluetooth-Sound-Devices Simultaneously.

I've successfully tested to

• use one RN52 Module as Standard Sound Device and play some Audio via Mediaplayer
• SIMULTANEOUSLY use Audacity Sound Application to play another wav-File through the Realtek Soundcard of my Notebook

The Problem is: as soon as I switch Audacity to the second RN52-Bluetooth Sound Device, the Sound Output gets corrupted (sounds like sampling hangs).

I suspect that the Windows bthA2DP.sys Driver does not support simultaneous use of multiple Bluetooth-Audio-Devices. Can you confirm this or is it possible to implement a multichannel sound device on windows using multiple Bluetooth-A2DP Devices?

BR

Sven

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.