Windows 10: Facing issues with Blue Screen

Hi All,


My PC is been restarts every 10 -15 mins of operations since last year. Yesterday I reset it as factory default and deleted all the software on it but issue still persists.


Please see the event log below and suggest a solution.

-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreatedSystemTime="2020-03-29T18:23:20.331458500Z" />
<EventRecordID>678</EventRecordID>
<Correlation/>
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-6Q7SK8H</Computer>
<Security UserID="S-1-5-18" />
</System>
-<EventData>
<Data Name="BugcheckCode">239</Data>
<Data Name="BugcheckParameter1">0xffff890e11b59080</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">41</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">1</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">true</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>

</Event>


***Original title: PC - Restarts without a reason and bluescreen***

:)

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

Blue Screen

Hi CreeperFarts,

It is possible that the issue is caused by a hardware issue or an outdated driver. For us to effectively know the reason behind this, kindly provide the information we need below:

• Are you facing this problem with a specific program?
• Have you made any changes on your computer prior this issue?
• Have you installed the latest drivers on your computer?

In the meantime, we suggest that you follow the troubleshooting steps on this
link about Resolving stop (blue screen) errors in Windows 7.

Update us on the result so we can further assist you.