Windows 10: Factory Reset - 0 sound

Discus and support Factory Reset - 0 sound in Windows 10 BSOD Crashes and Debugging to solve the problem; Motherboard: TUF-Gaming B360M-E My Desktop's 2nd usb component was suffering from 'power surges' I have an IntelR USB eXtensible Host Controller -... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Traiois, Dec 24, 2019.

  1. Traiois Win User

    Factory Reset - 0 sound


    Motherboard: TUF-Gaming B360M-E

    My Desktop's 2nd usb component was suffering from 'power surges' I have an IntelR USB eXtensible Host Controller - 1.10 [Microsoft], 3 USB Composite Device's, and a USB Root Hub [USB 3.0]. I failed to fix the standalone issue & initiated a factory reset of my Desktop. Afterwards, unfortunately, I have 0 sound output and I cannot diagnose the issue. I have come here for some assistance with my issue.I'm a tech dud...


    I have attempted to reinstall audio drivers and update audio drivers device manager, factory reset my computer again, followed the instructions of numerous youtube videos and other forums posts before posting on this forum.


    Sound is appearing in the volume mixer but there appears to be 0 sound output from my 'Realtek High Definition Audio,' 'Logitech G433 Gaming Headset,' or 'NVIDIA High Definition Audio:' https://postimg.cc/CZKLDYGd -


    Possibly, this could be the issue, but I'm very unsure of how 'System Sounds' operations and don't want to make any changes before I'm more informed from professionals on this forum Also, I just realised 'recording' seemed to be suffering from issues as-well: https://postimg.cc/0M60Zzg4 - https://postimg.cc/BLTHmkZr - https://postimg.cc/75CkSymZ -


    Sound mixer is suffering from the same issue as volume mixer. I've tested audio input and the computer is recognising it, but I'm expecting the result to correspond with my output issues: https://postimg.cc/hhxdgfxK


    So, the issue is that, my computer is under the illusion that output and input are working, but my speaker/recording devices aren't plugged in - therefore, I can't hear anything or record anything. This happened after my initial factory reset. Thanks for the help. I'm not sure which is the appropriate topic to list this under but I've chosen 'performance & system failures' because that seems the most relevant.

    :)
     
    Traiois, Dec 24, 2019
    #1
  2. cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue Factory Reset - 0 sound :p
     
    cadaveca, Dec 24, 2019
    #2
  3. swat354 Win User
    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Dec 24, 2019
    #3
  4. AndreePin Win User

    Factory Reset - 0 sound

    Windows 10 factory reset

    Hi Charlie,

    We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
    why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

    • Any changes made on the computer prior to this concern?
    • What troubleshooting steps have you tried so far?
    • May we know the reason why you want to perform a factory reset?
    • Did you experience any issues on the computer before you tried performing a factory reset?
     
    AndreePin, Dec 24, 2019
    #4
Thema:

Factory Reset - 0 sound

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