Windows 10: Factory Reset and other user created

Discus and support Factory Reset and other user created in Windows 10 Network and Sharing to solve the problem; Hi, I had purchased a new lenovo laptop with preinstalled windows 10. After using 5 to 6 days, the system became little bit slow. So I did factory... Discussion in 'Windows 10 Network and Sharing' started by kapilgrana, Oct 25, 2018.

  1. KAPILGRANA
    kapilgrana Win User

    Factory Reset and other user created


    Hi,


    I had purchased a new lenovo laptop with preinstalled windows 10. After using 5 to 6 days, the system became little bit slow. So I did factory reset and post the process had been completed, I got a login page where it is asking for other user log in credentials and even the wifi/ LAN is not working to connect to the internet. Could please help me out how to get rid of this problem.

    :)
     
    kapilgrana, Oct 25, 2018
    #1
  2. VANESSA SOHTUN
    Vanessa Sohtun Win User

    Cannot login after Factory reset stuck on Other Users page

    Hi Adam,

    Thank you for posting in Community.

    We understand your concern and we will provide the assistance required to help you resolve the issue.

    Before we proceed, I would like you to provide the information stated below:

    Which OS is currently installed or returned to after Factory Settings?

    As per the information that you have provided, I would suggest that you perform the steps mentioned below:

    Step 1: Follow the steps to enable Built-in Administrator account:

    • If on Windows 7 press F8
      upon restart after the manufacturers logo appears. If on Windows 8,8.1 press
      Shift key and then Restart to access Safe Mode.
    • Then access command prompt (admin) and type:
      net user administrator /active:yes       (To enable Built –in Administrator account give the command Active: No).
    • Then press ENTER.

    Step 2: Administrator Account.

    Log in through the in built admin account, create a new administrator account and check if you can log in. If you are able to log into the new account, deactivate the inbuilt admin account.

    Hope this information helps

     
    Vanessa Sohtun, Oct 25, 2018
    #2
  3. JEANNIESPC
    jeanniespc Win User
    Reset to factory settings


    No I love Windows 10.....but my computer was acting strange so I thought I would do a factory reset and put Windows 10 back onto my computer.

    If I do create a bootable Windows 10 would I lose the recover drive information that comes with the computer?

    Could you give me the steps to create a bootable of Windows 10.....I asked HP if there was anyway I could get Windows 10 put on it while they had it and they said no.

    Thank you.
     
    jeanniespc, Oct 25, 2018
    #3
  4. SWAT354
    swat354 Win User

    Factory Reset and other user created

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Oct 25, 2018
    #4
Thema:

Factory Reset and other user created

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