Windows 10: factory reset computer with missing network driver’

my wi-fi option went missing in my asu’s computer. at the time i didn’t know it was due to my network driver, so i factory reset the computer. now i can’t get past the initial set up because i can’t connect to a wi-fi. i have the network dricer downloaded to a external hard drive, but the command prompt won’t come up nor ctr. alt delete

:)

 

Factory Reset

Hi Cameron,

Since you did a factory reset on your computer, possibly the outdated network adapter driver causes the connection issue. Just for clarification, did you install the updated network drivers? If not, we suggest that you update the Network adapter driver.

• Go to Device Manager, then click Network adapters and select the network adapter name.
• Press and hold (or right-click) the network adapter, and then select
  Update Driver Software > Search automatically for updated driver software. Follow the steps, then select
  Close.
• After installing the updated driver, restart the computer.

If Windows can’t find a new driver for your network adapter, visit the PC manufacturer’s website and download the latest network adapter driver from there.



If the issue persists, we recommend that you follow the troubleshooting steps provided on this link:
Fix network connection issues in Windows 10.

Feel free to send us your feedback at your convenience.

 

One computer cannot access other network computers.


So I've tried every troubleshooting step I know:

• Double checked that Net Bios was enabled
• Ran a bunch of network commands:
  • flushed DNS
  • registered dns
  • pinged and located the named computers successfully
• Reset my router to factory settings

Nothing works when I try to access via explorer. I'm still baffled by the fact that every other computer can access each other AND access this computer. It's just the outgoing connection from this machine that doesn't work.

Any thoughts?

 

One or more network protocols are missing on this computer


One or more network protocols are missing on this computer.
Windows Sockets registry entries required for network connectivity are missing.





Site I'm trying to access: http://www.accaglobal.com/

What I have tried:

• Windows 10 troubleshooting fix with administrator privilege
• Disabled, then enabled network adapter
• Uninstall BitDefender (did not have BitDefender prior)
• @ elevated command prompt
  • netsh winsockreset
  • netsh int ipv4 install
  • netsh winsock reset catalog
  • netsh int ip reset reset.log
  • Code:
    
    Code:

    ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew netsh winsock reset catalog netsh int ipv4 reset reset.log netsh int ipv6 reset reset.log pause shutdown /r

• Disabled NetBIOS over TCP/IP

I think that should be all.

I can use the internet just fine, it's just that one site that I cannot access:




Thanks in advance!