Windows 10: Factory reset fail and now cant log in and white screen in safe mode.

I tried factory reseting my pc going through the proper instructions but when it was about 37% of the way there it started "undoing changes". Now I cant log in and it says "The User Profile Service service failed to sign in. User profile cannot be loaded". When trying to boot into safe mode it gives me a white screen. Also trying to reset again doesnt work gives the same problem.

:)

 

Factory reset fail and now cant log in and white screen in safe mode.

I tried factory reseting my pc going through the proper instructions but when it was about 37% of the way there it started "undoing changes". Now I cant log in and it says "The User Profile Service service failed to sign in. User profile cannot be loaded". When trying to boot into safe mode it gives me a white screen. Also trying to reset again doesnt work gives the same problem.

 

White screen in safe mode after factory reset fail.

I tried to perform a factory reset, following the proper instructions. It suddenly said it was "undoing changes" about 1/3 of the way through. Now I can't properly reset it or even log in. And on top of that, when I go into safety mode, it just shows a white screen with no interface. My mouse is visible, but I can't do anything with it, and it occasionally flickers the loading icon. What should I do?

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

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Please get back with more information, we will be glad to help you further.