Windows 10: Factory reset

Hey so I think I got a virus and ive factory reset the computer 4 timed now. On the first try it got stuck at 99% and couldn't finish. Now it always stops at 41%, sits there for about 2 hours and then starts installing windows even though it was still at 41%.

:)

 

Windows 10 infinite restart black screen

Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it

 

Windows 10 factory reset

Hi Charlie,

We can see here that you are having issues with doing a factory reset on your Windows 10. There are several factors
why you get the said error and that's what we are going to figure out. To isolate this concern, may we know the following:

• Any changes made on the computer prior to this concern?
• What troubleshooting steps have you tried so far?
  
• May we know the reason why you want to perform a factory reset?
• Did you experience any issues on the computer before you tried performing a factory reset?
  

 

Factory reset

Hello darrylwelch,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

If factory reset doesn't works, I suggest you to make clean install.

Please refer this step-by-step guide:

https://www.kapilarya.com/how-to-make-clean-ins...

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.