Windows 10: Factory resetting my windows 10 Lenovo laptop stuck at 1%

I just received a lenovo laptop from a friend that I need to factory reset so I can get his files off of it. However whenever I try resetting it, I get to a screen with the word Lenovo on it and below that "Resetting this PC 1%". It has been stuck on 1% for a while, I've tried restarting the pc and the reset a few times after waiting a couple hours each time. Not really sure what to do, any help?

submitted by /u/Rascallytrout
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:)

 

Windows 10 factory reset stuck at 99%

I decided to perform a complete factory reset (remove all files and data) on my laptop running Windows 10 as the performance was low. It has been 24 hours and it is still stuck at 99%. I want to ask if this is normal when performing factory reset. Should
I wait more or restart?

Laptop specs-

Make- Lenovo Z50-70

Intel i5-4210U 1.7GHz

4GB RAM

1 TB HDD

Windows 10 OS

Thanks.

 

Factory Reset stuck at 1% for hours


Hi so I recently just wanted to completely factory reset my PC after upgrading to windows 10 (of course keeping win 10 after reset) and even hours after the reset beginning its still frozen at 1%.

Anyone got any ideas what to do?

 

Windows 8.1 & windows 10 : fail to factory reset and stuck in restart

Ztruker's post will get you to Win10, but if I understand the issue you wanted to fix a non-working Asus Win8.1 Factory Reset by upgrading to Win10.

My question is what OS do you want on your system, Win8.1 or Win10.
There might be a way to access the Asus recovery partition and do a reset from there - I think that can be done, but I would have to research the exact process to provide step-by-step instructions.

If you want to get to Win10 - then I mis-interpreted your post.

There seems to be an underlying issue on your system as far as the Asus Win8.1 Factory Reset issue is concerned.

The question might be moot if you've already started the Win10 Clean install.
Getting to Win10 is easy, getting back to Win8.1 after a Clean install requires a bit more work (windows.old and possibly the Asus Recovery partition are no longer available).