Windows 10: Faded hard drive in Device Manager cant be detected but is plugged in and fully up to date

hi this is my first time posting on here because I've run out of options, this is the second time this has happened to me "the first time i just bought a new hard drive in the hope it wouldn't happen again". anyway my question is does anyone know how i can solve this problem, I've tried uninstalling and reinstalling my Seagate hard drive which works for about 5 seconds then fades itself out and during those few seconds i cant access the drive.


ive also run the hard drive on another pc which also doesnt work im not sure if this is a hardware problem or if it has something to do with windows 10 because this problem only started after a windows 10 update on my computer

:)

 

My Seagate external hard drive is not detected when plugged in to USB port of my laptop using windows 10?

Hello Lingam,

As you are facing issues with accessing hard drive on your computer, we will help you with this issue.

Do let us know the following to assist you better:

• Have you made any changes to the operating system prior to this issue?
• What is the complete error message/ error code while trying to access the hard drive?
  

Step 1: As a workaround, I suggest you to do the following to detect the issue:

• Connect the hard drive to different port and check if the issue persists.
• Connect different hard drive to the same port and check.
• Connect different hard drives to different ports and check.

Step 2: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the Hardware and Device
  Troubleshooter

Step 3: I suggest you to check if there are any drivers with yellow exclamatory mark in the Device Manager.

• Press Windows + X from the keyboard, click on
  Device Manager.
• Right click on the detected driver, click on Properties
  and check the device status.
  

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

My Seagate external hard drive is not detected when plugged in to USB port of my laptop using windows 10?

Thanks for your response.

I have tried all the steps provided, however in vain. The external hard drive is not identified at all in any of the the USB ports when connected. The USB ports identify other external Flash drives and devices. However this drive is detected in another laptop
using Windows 7 OS. Please advise further.

Regards

 

Toshiba External USB drives not showing in Explorer or Disk Management Plug-in

Thank you for the update.

Looks like your system is unable to detect your external hard drive. Let's see if scanning for new hardware will fix the issue. Follow these steps:

• Press the Windows key to launch the Start menu.
• Type in Device Manager and press Enter.
• Under Device Manager, select Action tab > Scan for hardware changes.
• Wait for your system to install the generic driver for your device and follow the on-screen instructions.

If the issue still persists, we suggest that you perform the following recommendations below:

• Plug in your external USB drives to other USB device port of your system.
• Use other USB cables for your external device to connect to your system.

Keep us updated and we will be glad to assist you further.