Windows 10: Failed to save file to the network drive as error "drive full" while it still have space

We have a user who cannot save any document to a network drive as it complains "the drive is full or can't save file or IO error occurs" but other users can save to that location. She tried logon another PC and the error persisted so this is not a local profile issue. Any help would appreciatedThank you.

:)

 

Cannot save files to network drives anymore

Hi Brendo,



Thank you for writing to Microsoft Community forums.

• Which account was used to sign in to Office, when the user attempted to save files to the mapped drive?
  

This could be due to the incorrect user information used. You may want to try the steps listed below and check if it works for you:

• Open Word 2016, and navigate to
  File > Account.
  
• Sign out of all the accounts under User Information.
  
• Restart Office, navigate to
  File > Account.
  
• Sign In to use the work email for user information.
  
• Now, try saving the Office documents to the mapped drive.
  

If the issue persists, as the issue is related to Server, I suggest you to post your query in the
TechNet
forums, where we have support professionals who are well equipped with the knowledge on Servers to assist you with this.



Regards,

 

Office 365 Word: Mail Merge - Is it Supported for editing if the Source file is Saved in a Network Shared Drive?

Hi RaiO365,

I tested on my side step by step according to the steps you provided for me, and the result was same with you.
It may be because the way to access local files and access files on the network drive is different, so it can be saved after changing the source file locally, but not on the network drive.

My suggestion is that you can update source file first, then mail merge file.

Regards,
Jazlyn

 

File History drive

Hi Joseph,

Thank you for contacting Microsoft Community.

I would like to inform you that if your File History drive has been disconnected for too long, or it doesn't have enough space to save temporary versions of your files. To continue saving copies of your files, you'll need to reconnect your File History drive.
Plug in your external File History drive or reselect your network. You can start a backup manually or wait for the next scheduled backup or reselect the drive. Here is the steps:

To manually start a backup

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Back up now.
  

To reselect your drive

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Select drive.
  
• 
  On the Select a File History drive page, tap or click your current drive or network location, and then tap or click
  OK.
  

Hope it helps. Let us know if you need more help and we'll be glad to assist.