Windows 10: failed to sign in to an xbox live profile

i updated to the latest windows 10 update, redownloaded xbox app, synced the time and i am still getting that message when I load Gears 5 and click enter. anyone know what to do? thanks in advance

submitted by /u/SAMUEL_L_JACKASS
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:)

 

Xbox live sign-in fail

Hi,

An interruption with the Xbox Live server and failure to authenticate the Xbox login information are possible reasons as to why you're encountering this issue.
Kindly answer the following questions for us to advise the best approach in resolving this issue:

• Are you using the same Microsoft account to sign in to the Xbox app, the games, and the Windows 10 PC?
• Are you getting any error messages when signing in to your Xbox account and the games?

To determine if your Xbox profile is working properly, we suggest that you sign in to
Xbox.com. If you can sign in, that means your profile is all good. Otherwise, follow the on-screen prompts on how to update your account information.

 

Sign into xbox live

Hi Sefton,

Corrupted game data, an interruption with the Xbox Live server, and failure to authenticate the login details are possible reasons as to why you're encountering this issue. For us to provide you with the best approach in resolving this concern, kindly answer
the following questions:

• Are you encountering the same issue when signing in to a different game?
• Have you made any changes to your device or to your game profile before encountering this issue?
• Are you using the same Microsoft account to sign in to the game, the Windows 10 PC, and the Xbox app?

In the meantime, we suggest running the Windows apps troubleshooter provided on this

link. This can help resolve issues with Windows 10 games and apps.

 

Xbox 360 Live Update

A new update for the Xbox 360 has been released over Xbox Live. The update, available upon signing on to the Xbox Live service with a 360, offers a few minor bug fixes, as well as a seal over a minor security hole that would-be system hackers had been experimenting with. Here's the update list:

• Improvements to the Xbox Guide.
• Option to retain your saved games when you delete a profile.
• Increased accuracy of "last time played."
• Network configuration improvements for Xbox Live® members in the Netherlands.
• More detailed messaging for unreadable disk or region errors.

Source: XBOXIC